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Windows 7: Cannot recover video card & sound card drivers after crash


14 Jul 2011   #1

Windows 7 Enterprise x64
 
 
Cannot recover video card & sound card drivers after crash

Hello,
I'm going to try to give as much detail as possible but I didn't write down any of the errors unfortunately.
I had a freeze on my computer as I was switching my sound card (a pretty old sound blaster live gamer) from entertainment mode to game mode. I had to reboot as nothing else was working. When the computer came back up it was in VGA mode. I looked at system manager, showed an exclamation mark next to the video card and the sound card (although it was displaying their names). I tried uninstalling and re-installing, and nothing will do the trick. After I installed the video card drivers it gives me some kind of error, like its not identifying the card correctly, it thinks the driver is from a different version of radeon hd. I had this a while back and fixed it by reinstalling windows (which at the time I needed to to anyway, so I didn't pay much attention to it). I really would hate to have it reinstalled again as I would have to install a lot of software that I currently have on it.
Any thoughts? I didn't create a restore point, I tried restoring, it won't help. Any thoughts? I'll give you more info later if you request it, this is all I can think of from the top of my head (and I don't have the computer next to me at this time since I'm at work). I also had a weird error, now that I think of it, that was saying something like "could not read from 0x89489 (I just put some random digits there, it looked something like this, can't remember the exact combination) something something".
Thanks

My System SpecsSystem Spec
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14 Jul 2011   #2

Windows 7 64b Ultimate
 
 

Hello Rovlad, Welcome to SF!

If you give us some more detail on the HW and fill in your system specs (as instructed here in second post: ) http://www.sevenforums.com/general-d...rum-rules.html

we'll have the info we need to point you to the right drivers...
My System SpecsSystem Spec
14 Jul 2011   #3

Windows 7 Enterprise x64
 
 

hey, thanks,
I do have the right drivers for everything, the system has been running fine for the past month, no errors, nothing, everything was smooth, then, all of a sudden I get this weird error. The sound card is a sound blaster live gamer and the video card is a Radeon HD 8000 series. I'll look on the card itself when I get home to make sure I give you the exact version as I don't have the box anymore. I tried installing the same drivers I originally installed and worked. I'm really angry at myself for not creating a restore point....
My System SpecsSystem Spec
.


14 Jul 2011   #4

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by rovlad View Post
hey, thanks,
I do have the right drivers for everything, the system has been running fine for the past month, no errors, nothing, everything was smooth, then, all of a sudden I get this weird error. The sound card is a sound blaster live gamer and the video card is a Radeon HD 8000 series. I'll look on the card itself when I get home to make sure I give you the exact version as I don't have the box anymore. I tried installing the same drivers I originally installed and worked. I'm really angry at myself for not creating a restore point....

Are you sure that no recent (windows or other) update could have overwritten your set of drivers that were working fine until now?
My System SpecsSystem Spec
14 Jul 2011   #5

Windows 7 Enterprise x64
 
 

I don't have it set to do any automatic updates, so it shouldn't have done that. I tried doing a restore but to no avail. Furthermore, I deleted the drivers from device manager and tried reinstalling. Weird thing is that only the video card and sound card drivers don't work, everything else works fine, connects to the internet and all, but the resolution is 640x480...
My System SpecsSystem Spec
14 Jul 2011   #6

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by rovlad View Post
I don't have it set to do any automatic updates, so it shouldn't have done that. I tried doing a restore but to no avail. Furthermore, I deleted the drivers from device manager and tried reinstalling. Weird thing is that only the video card and sound card drivers don't work, everything else works fine, connects to the internet and all, but the resolution is 640x480...

And you've checked it didn't resort to a default res that you can (again) change into that which you want?
My System SpecsSystem Spec
14 Jul 2011   #7

Windows 7 Enterprise x64
 
 

yeah, I did, doesn't work. The device has an exclamation mark next to it in device manager, saying something's wrong with it. It seems to think the video card is not the same one as the one that I have drivers for or something strange like that. It's the strangest problem I've ever had with a computer, and I had many...
My System SpecsSystem Spec
14 Jul 2011   #8

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by rovlad View Post
yeah, I did, doesn't work. The device has an exclamation mark next to it in device manager, saying something's wrong with it. It seems to think the video card is not the same one as the one that I have drivers for or something strange like that. It's the strangest problem I've ever had with a computer, and I had many...

Can you fill in system spec's and maybe upload a snip of the Devices screen?
My System SpecsSystem Spec
14 Jul 2011   #9

Windows 7 Enterprise x64
 
 

ok, this is the weirdest thing, I just got home and everything works fine... I really don't understand this
My System SpecsSystem Spec
14 Jul 2011   #10

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by rovlad View Post
ok, this is the weirdest thing, I just got home and everything works fine... I really don't understand this
You mean there is no more exclamation mark?
My System SpecsSystem Spec
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 Cannot recover video card & sound card drivers after crash




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