BSOD while dowloading torrent with utorrent


  1. Posts : 3
    Windows 7 Home Premium 64bit (OEM)
       #1

    BSOD while dowloading torrent with utorrent


    Hello,
    I am having a problem when I try to download a torrent using utorrent. Usually 10-30 min after turning on utorrent and starting the downloads i get a BSOD. This is a new computer and everything was working fine. I recently installed utorrent and it was working fine for a while but a few days ago i started having this problem..
    When i get back on I always get the "windows has recovered from an unexpected situation" message and this is what the details are of a recent BSOD:

    Source
    Windows
    Summary
    Shut down unexpectedly
    Date
    7/14/2011 12:43 AM
    Status
    Not reported
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Files that help describe the problem (some files may no longer be available)
    071411-24850-01.dmp
    sysdata.xml
    Extra information about the problem
    BCCode: d1
    BCP1: 0000000000000028
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88001811B2D
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    I have attached the dump file. Please help if you can. Thanks
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    the problem is occuring in the netio.sys network driver.
    This is always caused by the obvious, something network related. Could you please follow the other instructions here.
    https://www.sevenforums.com/crashes-d...tructions.html

    As of this moment it seems to be related to a intel wireless device.
    Without looking at the error log I can't be sure. It could also be an issue with av/firewall software.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit (OEM)
    Thread Starter
       #3

    I am attaching the requested files.
    Please note that i am not using the wireless device as I am currently plugged via ethernet cable....Also the antivrus software i am using is McAfee SecurityCenter.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    Well we are definitely looking at a network issue here, as indicated above.
    See attached screenshot -
    All your errors, faults and bluescreens are network related.
    At this moment I would suggest removing mcafee temporarily to see if the problem goes away after the suite is removed.
    If it does we'll fix you up with another protection software.
    If not we'll have another look at that wireless device.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit (OEM)
    Thread Starter
       #5

    Maguscreed said:
    Well we are definitely looking at a network issue here, as indicated above.
    See attached screenshot -
    All your errors, faults and bluescreens are network related.
    At this moment I would suggest removing mcafee temporarily to see if the problem goes away after the suite is removed.
    If it does we'll fix you up with another protection software.
    If not we'll have another look at that wireless device.

    I just wanted to thank you for you quick replies...I ended up removing Mcafee and after a good hour i did not get a bsod...I ended up reinstalling Mcafee and also updating Utorrent to a new build that had just come out.....So far it has been several days without a bsod while downloading...

    Thanks again for the help, I very much appreciate it.
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #6

    Just pay attention to what mcafee is trying to block in the future.
    It's very likely there was a prompt you answered yes too, that was in fact a windows service.
      My Computer


 

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