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Windows 7: BSOD - Blue Screen of Death


16 Jul 2011   #1

Windows 7 Home Premium x64 & Windows XP Home Premium 32bit
 
 
BSOD - Blue Screen of Death

Windows 7 . . .
- x86 x64 ?
- is the original installed OS on the system
- an OEM
- OEM = came pre-installed on system


- One year and a half is the age of system (hardware)
- One year and a half is the age of OS installation (I never re-installed the OS?)


The force shut down vary from time to time.

The "Blue Deathness Suck" zip file has the Resouce and Performance Monitor.

The "Memory Dump + pics" has the memory dump files and the information about the memory dump: the BlueScreenofDeath viewer (named as "Dump File pic), chkdsk (named as "cmd"), sfc /scannow, the drivers before the update, and the driver (Display adapter driver) that was updated.

I tried to do system restore, but it was unsuccessful (but it offered to undo it); it said that it may have to do with my antivirus. I think that the system restore problem is not related to the BSOD.

I can't run MemTest for some reason; I ran going to do the Memory Diagnostics on Windows, but it show that there is no problem.

My System SpecsSystem Spec
.

16 Jul 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by aznb0y1113 View Post
Windows 7 . . .
- x86 x64 ?
- is the original installed OS on the system
- an OEM
- OEM = came pre-installed on system


- One year and a half is the age of system (hardware)
- One year and a half is the age of OS installation (I never re-installed the OS?)


The force shut down vary from time to time.

The "Blue Deathness Suck" zip file has the Resouce and Performance Monitor.

The "Memory Dump + pics" has the memory dump files and the information about the memory dump: the BlueScreenofDeath viewer (named as "Dump File pic), chkdsk (named as "cmd"), sfc /scannow, the drivers before the update, and the driver (Display adapter driver) that was updated.

I tried to do system restore, but it was unsuccessful (but it offered to undo it); it said that it may have to do with my antivirus. I think that the system restore problem is not related to the BSOD.

I can't run MemTest for some reason; I ran going to do the Memory Diagnostics on Windows, but it show that there is no problem.
Hi aznb0y1113 welcome to SF

Please follow this steps in that order,

Uninstall Norton using a removal tool Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Download install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

Update your wireless adapter driver

Download the new driver http://downloadcenter.intel.com/Default.aspx

Then uninstall the current wireless drivers

Then install the freshly downloaded drivers
-----------------------------
Wait and post back with any results
My System SpecsSystem Spec
20 Jul 2011   #3

Windows 7 Home Premium x64 & Windows XP Home Premium 32bit
 
 

Thank you. I updated my drivers, and that seem to have solved the problem. Also, why install MSE instead of running my usual Avira?
My System SpecsSystem Spec
.


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 BSOD - Blue Screen of Death




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