| Windows 7: BSOD Video related I believe |
16 Jul 2011
|
#1 | | Windows 7 Home Premium 64bit |
BSOD Video related I believe My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you. Is Windows 7 . . . - x64 - original installed OS - OEM - Purchased 6-7 months ago | My System Specs |
| System Manufacturer/Model Number Gigabyte GA-770T-USB3 OS Windows 7 Home Premium 64bit CPU AMD Phenom II X4 965 3.4GHz Quad-Core Processor Motherboard Gigabyte GA-770T-USB3 Ultra Durable 3 Memory 8GB DDR3 Graphics Card ATI Radeon HD 5770 1GB Sound Card Realtek ATI ADMI Audio Monitor(s) Displays DELL SE198WFP 19" Screen Resolution 1440x900 Mouse Razer Mamba PSU Cooler Master Ultimate Series 700W ATX Case Coolermaster Elite 310 Gaming Tower Hard Drives Hitachi Deskstar 7K1000.C 1 TB |
16 Jul 2011
|
#2 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by LauraE My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you. Is Windows 7 . . . - x64 - original installed OS - OEM - Purchased 6-7 months ago Hi Laura welcome to SF 
Please for first step,
Uninstall Avira AntiVir,restart and use the Avira AntiVir RegistryCleaner
Download and instal MSE Virus, Spyware & Malware Protection | Microsoft Security Essentials
Update the Realtek High Definition Audio Driver http://218.210.127.131/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
16 Jul 2011
|
#3 | | Windows 7 Home Premium 64bit |
Ah thank you, I've done those steps. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-770T-USB3 OS Windows 7 Home Premium 64bit CPU AMD Phenom II X4 965 3.4GHz Quad-Core Processor Motherboard Gigabyte GA-770T-USB3 Ultra Durable 3 Memory 8GB DDR3 Graphics Card ATI Radeon HD 5770 1GB Sound Card Realtek ATI ADMI Audio Monitor(s) Displays DELL SE198WFP 19" Screen Resolution 1440x900 Mouse Razer Mamba PSU Cooler Master Ultimate Series 700W ATX Case Coolermaster Elite 310 Gaming Tower Hard Drives Hitachi Deskstar 7K1000.C 1 TB |
16 Jul 2011
|
#4 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by LauraE Ah thank you, I've done those steps. Good 
Now please wait and post back with ANY results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
16 Jul 2011
|
#5 | | Windows 7 Home Premium 64bit |
It ran a chkdsk when it crashed before I did the audio driver, blue screened a few times after that, and was revving up when it started. But after the audio driver update restart, I'm able to watch videos and it's stable, no blue screen yet. I will use it more when I wake up. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-770T-USB3 OS Windows 7 Home Premium 64bit CPU AMD Phenom II X4 965 3.4GHz Quad-Core Processor Motherboard Gigabyte GA-770T-USB3 Ultra Durable 3 Memory 8GB DDR3 Graphics Card ATI Radeon HD 5770 1GB Sound Card Realtek ATI ADMI Audio Monitor(s) Displays DELL SE198WFP 19" Screen Resolution 1440x900 Mouse Razer Mamba PSU Cooler Master Ultimate Series 700W ATX Case Coolermaster Elite 310 Gaming Tower Hard Drives Hitachi Deskstar 7K1000.C 1 TB |
16 Jul 2011
|
#6 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by LauraE It ran a chkdsk when it crashed before I did the audio driver, blue screened a few times after that, and was revving up when it started. But after the audio driver update restart, I'm able to watch videos and it's stable, no blue screen yet. I will use it more when I wake up. ''I'm able to watch videos and it's stable, no blue screen yet''
Good news!
Lets hope it will stay like that after you took a nap 
-------------
As always please post back with ANY results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
16 Jul 2011
|
#7 | | Windows 7 Home Premium 64bit |
I was fine for a bit today, I watched over an hour of videos and had no problems. I went to make dinner and came back to a blue screen. The fans ran pretty loud on start up, like they do if I am in a graphics intense game. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-770T-USB3 OS Windows 7 Home Premium 64bit CPU AMD Phenom II X4 965 3.4GHz Quad-Core Processor Motherboard Gigabyte GA-770T-USB3 Ultra Durable 3 Memory 8GB DDR3 Graphics Card ATI Radeon HD 5770 1GB Sound Card Realtek ATI ADMI Audio Monitor(s) Displays DELL SE198WFP 19" Screen Resolution 1440x900 Mouse Razer Mamba PSU Cooler Master Ultimate Series 700W ATX Case Coolermaster Elite 310 Gaming Tower Hard Drives Hitachi Deskstar 7K1000.C 1 TB |
17 Jul 2011
|
#8 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by LauraE I was fine for a bit today, I watched over an hour of videos and had no problems. I went to make dinner and came back to a blue screen. The fans ran pretty loud on start up, like they do if I am in a graphics intense game. Please upload the new minidump file. In meantime,in that order,
Shutdown the pc for 30 min(let it cool)
Start the pc and let it alone to run for 15 minutes,then restart and check in bios system and cpu temperatures and post them here.
-------------------------- When and only after you have done the above first steps do the follows,
Download and install http://phyxion.net/item/driver-sweeper.html
Download the new ati driver from http://support.amd.com/us/gpudownload/Pages/index.aspx
Uninstall ati software/driver,restart in safe mode,use driver sweeper to clean ati fragments,restart.
Install the new ati driver,restart.
Update DirectX.
Check gpu temperatures in idle and while playing and also post them here.
Last edited by panais; 17 Jul 2011 at 06:10 AM..
| My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
17 Jul 2011
|
#9 | | Windows 7 Home Premium 64bit |
My idle system temp was 38 C and CPU was 45 C. I did the driver reinstall and checked DirectX. I am going to check my temp while playing a game, but may blue screen. If I'm unable to be in a game at the moment, I will try a bit later today. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-770T-USB3 OS Windows 7 Home Premium 64bit CPU AMD Phenom II X4 965 3.4GHz Quad-Core Processor Motherboard Gigabyte GA-770T-USB3 Ultra Durable 3 Memory 8GB DDR3 Graphics Card ATI Radeon HD 5770 1GB Sound Card Realtek ATI ADMI Audio Monitor(s) Displays DELL SE198WFP 19" Screen Resolution 1440x900 Mouse Razer Mamba PSU Cooler Master Ultimate Series 700W ATX Case Coolermaster Elite 310 Gaming Tower Hard Drives Hitachi Deskstar 7K1000.C 1 TB |
17 Jul 2011
|
#10 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by LauraE My idle system temp was 38 C and CPU was 45 C. I did the driver reinstall and checked DirectX. I am going to check my temp while playing a game, but may blue screen. If I'm unable to be in a game at the moment, I will try a bit later today. The new error is memory_corruption
Please run RAM - Test with Memtest86+
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Post back with any results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 BSOD Video related I believe problems? All times are GMT -5. The time now is 10:41 PM. | |