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Windows 7: BSOD Video related I believe

16 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD Video related I believe

My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- OEM
- Purchased 6-7 months ago

My System SpecsSystem Spec
.

16 Jul 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LauraE View Post
My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- OEM
- Purchased 6-7 months ago
Hi Laura welcome to SF
Please for first step,

Uninstall Avira AntiVir,restart and use the Avira AntiVir RegistryCleaner

Download and instal MSE Virus, Spyware & Malware Protection | Microsoft Security Essentials

Update the Realtek High Definition Audio Driver http://218.210.127.131/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
My System SpecsSystem Spec
16 Jul 2011   #3

Windows 7 Home Premium 64bit
 
 

Ah thank you, I've done those steps.
My System SpecsSystem Spec
.


16 Jul 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LauraE View Post
Ah thank you, I've done those steps.
Good
Now please wait and post back with ANY results.
My System SpecsSystem Spec
16 Jul 2011   #5

Windows 7 Home Premium 64bit
 
 

It ran a chkdsk when it crashed before I did the audio driver, blue screened a few times after that, and was revving up when it started. But after the audio driver update restart, I'm able to watch videos and it's stable, no blue screen yet. I will use it more when I wake up.
My System SpecsSystem Spec
16 Jul 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LauraE View Post
It ran a chkdsk when it crashed before I did the audio driver, blue screened a few times after that, and was revving up when it started. But after the audio driver update restart, I'm able to watch videos and it's stable, no blue screen yet. I will use it more when I wake up.
''I'm able to watch videos and it's stable, no blue screen yet''
Good news!
Lets hope it will stay like that after you took a nap
-------------
As always please post back with ANY results.
My System SpecsSystem Spec
16 Jul 2011   #7

Windows 7 Home Premium 64bit
 
 

I was fine for a bit today, I watched over an hour of videos and had no problems. I went to make dinner and came back to a blue screen. The fans ran pretty loud on start up, like they do if I am in a graphics intense game.
My System SpecsSystem Spec
17 Jul 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LauraE View Post
I was fine for a bit today, I watched over an hour of videos and had no problems. I went to make dinner and came back to a blue screen. The fans ran pretty loud on start up, like they do if I am in a graphics intense game.
Please upload the new minidump file.

In meantime,in that order,

Shutdown the pc for 30 min(let it cool)

Start the pc and let it alone to run for 15 minutes,then restart and check in bios system and cpu temperatures and post them here.

--------------------------
When and only after you have done the above first steps do the follows,

Download and install http://phyxion.net/item/driver-sweeper.html

Download the new ati driver from http://support.amd.com/us/gpudownload/Pages/index.aspx

Uninstall ati software/driver,restart in safe mode,use driver sweeper to clean ati fragments,restart.

Install the new ati driver,restart.

Update DirectX.

Check gpu temperatures in idle and while playing and also post them here.
My System SpecsSystem Spec
17 Jul 2011   #9

Windows 7 Home Premium 64bit
 
 

My idle system temp was 38 C and CPU was 45 C. I did the driver reinstall and checked DirectX. I am going to check my temp while playing a game, but may blue screen. If I'm unable to be in a game at the moment, I will try a bit later today.
My System SpecsSystem Spec
17 Jul 2011   #10

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by LauraE View Post
My idle system temp was 38 C and CPU was 45 C. I did the driver reinstall and checked DirectX. I am going to check my temp while playing a game, but may blue screen. If I'm unable to be in a game at the moment, I will try a bit later today.
The new error is memory_corruption

Please run RAM - Test with Memtest86+

--------------------
Post back with any results.
My System SpecsSystem Spec
Reply

 BSOD Video related I believe




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