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| 16 Jul 2011 | #1 |
| | Frequent BSOD under normal use x64 Windows 7 Ultimate OS installed after purchase of the system approx 6 months ago Full retail OS ASUS M2N-XE ACPI BIOS Revision 0211 AMD Athlon 64 X2 Dual Core Processor 5200+ Speed 2.72 GHz DRAM Clocking - 800MHz No overlocking It's a bit of an odd one that I can't get my head around. I have a PC that I use for its Media Centre Capabilities and originally it was based on Vista. Since the upgrade to Windows 7 its stability has declined, this appears to have gotten even worse since we moved house (!). Attached is the zip of the dump files. Windbg suggests a hardware problem and looking at various forums people say that the power requirements for Windows 7 are heavier and that I need to alter my BIOS settings for cpu and memory power. Just wanted the forum to confirm that my reading of the dump is accurate. Thanks in Advance, Matt |
My System Specs | |
| 16 Jul 2011 | #2 |
| | Your getting a hardware level error. None of those minidumps are complete the driver data is cut at about half way on all of them. However, the specific bug message you're getting is usually from a overclock that has become unstable. (in which case you need to restore defaults) Or actual failing hardware. Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa8004e6e038, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`02fd96f0 fffff800`02ad3979 : fffffa80`04e6e010 fffffa80`03cfb680 fffffa80`61656857 00000000`00000609 : nt!WheapCreateLiveTriageDump+0x6c fffff880`02fd9c10 fffff800`029b55c7 : fffffa80`04e6e010 fffff800`02a2e5f8 fffffa80`03cfb680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49 fffff880`02fd9c40 fffff800`0291db55 : fffff800`02a90360 fffffa80`04dba178 fffffa80`04dba170 fffffa80`03cfb680 : nt!WheapProcessWorkQueueItem+0x57 fffff880`02fd9c80 fffff800`02896961 : fffff880`01101e00 fffff800`0291db30 fffffa80`03cfb680 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25 fffff880`02fd9cb0 fffff800`02b2cbc6 : ffffffff`ffffffff fffffa80`03cfb680 00000000`00000080 fffffa80`03ce7040 : nt!ExpWorkerThread+0x111 fffff880`02fd9d40 fffff800`02867bc6 : fffff880`009e7180 fffffa80`03cfb680 fffff880`009f1f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`02fd9d80 00000000`00000000 : fffff880`02fda000 fffff880`02fd4000 fffff880`031f8540 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV Followup: MachineOwner --------- 1: kd> lm t n start end module name fffff800`00b99000 fffff800`00ba3000 kdcom kdcom.dll Sat Feb 05 06:21:45 2011 (4D4D40D9) fffff800`02819000 fffff800`02df5000 nt ntkrnlmp.exe Fri Apr 08 23:14:44 2011 (4D9FDD34) fffff800`02df5000 fffff800`02e3e000 hal hal.dll Mon Jul 13 20:27:36 2009 (4A5BDF08) fffff880`00c00000 fffff880`00c2b000 nvstor nvstor.sys Wed May 20 01:45:37 2009 (4A13A711) fffff880`00c2b000 fffff880`00c65000 rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A) fffff880`00c6e000 fffff880`00c7b000 mcupdate mcupdate.dll Mon Jul 13 20:29:09 2009 (4A5BDF65) fffff880`00c7b000 fffff880`00c8f000 PSHED PSHED.dll Mon Jul 13 20:32:23 2009 (4A5BE027) fffff880`00c8f000 fffff880`00ced000 CLFS CLFS.SYS Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`00ced000 fffff880`00dad000 CI CI.dll Mon Jul 13 20:32:13 2009 (4A5BE01D) fffff880`00dad000 fffff880`00dc7000 mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A) fffff880`00dc7000 fffff880`00dd0000 atapi atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113) fffff880`00dd0000 fffff880`00dfa000 ataport ataport.SYS Mon Jul 13 18:19:52 2009 (4A5BC118) fffff880`00e04000 fffff880`00ea8000 Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F) fffff880`00ea8000 fffff880`00eb7000 WDFLDR WDFLDR.SYS Mon Jul 13 18:19:54 2009 (4A5BC11A) fffff880`00eb7000 fffff880`00f0e000 ACPI ACPI.sys Mon Jul 13 18:19:34 2009 (4A5BC106) fffff880`00f0e000 fffff880`00f17000 WMILIB WMILIB.SYS Mon Jul 13 18:19:51 2009 (4A5BC117) fffff880`00f17000 fffff880`00f21000 msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE) fffff880`00f21000 fffff880`00f54000 pci pci.sys Mon Jul 13 18:19:51 2009 (4A5BC117) fffff880`00f54000 fffff880`00f61000 vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB) fffff880`00f61000 fffff880`00f76000 partmgr partmgr.sys Mon Jul 13 18:19:58 2009 (4A5BC11E) fffff880`00f76000 fffff880`00f8b000 volmgr volmgr.sys Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`00f8b000 fffff880`00fe7000 volmgrx volmgrx.sys Mon Jul 13 18:20:33 2009 (4A5BC141) fffff880`00fe7000 fffff880`00fee000 pciide pciide.sys Mon Jul 13 18:19:49 2009 (4A5BC115) fffff880`00fee000 fffff880`00ffe000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:19:48 2009 (4A5BC114) fffff880`01000000 fffff880`0104c000 volsnap volsnap.sys Mon Jul 13 18:20:08 2009 (4A5BC128) fffff880`0104c000 fffff880`01055000 hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA) fffff880`01064000 fffff880`010c6000 storport storport.sys Mon Jul 13 19:01:18 2009 (4A5BCACE) fffff880`010c6000 fffff880`010d1000 amdxata amdxata.sys Tue May 19 12:56:59 2009 (4A12F2EB) fffff880`010d1000 fffff880`0111d000 fltmgr fltmgr.sys Mon Jul 13 18:19:59 2009 (4A5BC11F) fffff880`0111d000 fffff880`01131000 fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481) fffff880`01131000 fffff880`0118f000 msrpc msrpc.sys Mon Jul 13 18:21:32 2009 (4A5BC17C) fffff880`0118f000 fffff880`011d9000 fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164) fffff880`01200000 fffff880`0122b000 ksecpkg ksecpkg.sys Fri Dec 11 00:03:32 2009 (4B21E0B4) fffff880`0122b000 fffff880`0123d000 mup mup.sys Mon Jul 13 18:23:45 2009 (4A5BC201) fffff880`01240000 fffff880`013e3000 Ntfs Ntfs.sys Mon Jul 13 18:20:47 2009 (4A5BC14F) fffff880`013e3000 fffff880`013fd000 ksecdd ksecdd.sys Mon Jul 13 18:20:54 2009 (4A5BC156) fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Mon Jul 13 18:21:46 2009 (4A5BC18A) fffff880`01468000 fffff880`014db000 cng cng.sys Mon Jul 13 18:49:40 2009 (4A5BC814) fffff880`014db000 fffff880`014ec000 pcw pcw.sys Mon Jul 13 18:19:27 2009 (4A5BC0FF) fffff880`014ec000 fffff880`014f6000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:19:45 2009 (4A5BC111) fffff880`014f6000 fffff880`015e8000 ndis ndis.sys Mon Jul 13 18:21:40 2009 (4A5BC184) fffff880`015e8000 fffff880`015f8000 vmstorfl vmstorfl.sys Mon Jul 13 18:42:54 2009 (4A5BC67E) fffff880`015f8000 fffff880`01600000 spldr spldr.sys Mon May 11 11:56:27 2009 (4A0858BB) fffff880`01600000 fffff880`017fd000 tcpip tcpip.sys Sun Jun 13 22:39:04 2010 (4C15A458) fffff880`0182a000 fffff880`01864000 fvevol fvevol.sys Fri Sep 25 21:34:26 2009 (4ABD7DB2) fffff880`01864000 fffff880`0187a000 disk disk.sys Mon Jul 13 18:19:57 2009 (4A5BC11D) fffff880`0187a000 fffff880`018aa000 CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E) fffff880`018aa000 fffff880`018b8000 crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD) fffff880`018b8000 fffff880`018c2000 dump_storport dump_storport.sys Fri Apr 22 13:11:55 2011 (4DB1C4EB) fffff880`018c2000 fffff880`018ed000 dump_nvstor dump_nvstor.sys Wed May 20 01:45:37 2009 (4A13A711) fffff880`018ed000 fffff880`01900000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F) Mini Kernel Dump does not contain unloaded driver list |
| My System Specs |
| 16 Jul 2011 | #3 |
| | Which piece of hardware? Thanks for the quick reply. I don't overclock, so new hardware is looking like the best option. I'm assuming cpu being at fault? Thanks, Matt |
| My System Specs |
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| 16 Jul 2011 | #4 |
| | that's the problem with this kind of error. Trying to track down the culprit. It could be cpu, moterboard, ram. If you have more ram slots on the motherboard than you have ram You might even try moving them to different slots. |
| My System Specs |
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