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Windows 7: Bsod KMODE_EXCEPTION_NOT_HANDLED

17 Jul 2011   #1

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 
Bsod KMODE_EXCEPTION_NOT_HANDLED

Hi there forum. Decided it's time to start dealing with the Bsod's and lockups.
My bsod issues are admittedly not as bad as others, I get them quite rarely. I experience lockups more often and cannot justify what causes them.
The computer and hardware I use is about a year old. I have never over-clocked or re-installed OS, I don't run alot of heavy applications. Mainly just internet browsing, photoshop, illustrator, quite a bit of video games.. etcetc.

OS is Windows 7 Home Premium x64
Not sure if OEM or Full retail, a shop put the system together, but I have the install disk etc.

Thanks for your time.
Steez

My System SpecsSystem Spec
.

17 Jul 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Steez View Post
Hi there forum. Decided it's time to start dealing with the Bsod's and lockups.
My bsod issues are admittedly not as bad as others, I get them quite rarely. I experience lockups more often and cannot justify what causes them.
The computer and hardware I use is about a year old. I have never over-clocked or re-installed OS, I don't run alot of heavy applications. Mainly just internet browsing, photoshop, illustrator, quite a bit of video games.. etcetc.

OS is Windows 7 Home Premium x64
Not sure if OEM or Full retail, a shop put the system together, but I have the install disk etc.

Thanks for your time.
Steez
Hi Steez welcome to SF

Please follow these steps in that order,

Download Avira cleaner from http://dlpro.antivir.com/down/window...cleaner_en.zip

Uninstall Avira,restart,use avira cleaner to clean any lefted fragments.

Download and install MSE http://www.microsoft.com/security/pc-security/mse.aspx

Uninstall all your Logitech software/drivers (as Logitech SetPoint) and update them with the most recent from Logitech

----------------------
Post back with ANY results.
My System SpecsSystem Spec
17 Jul 2011   #3

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Okay panais thanks for your time. Just finished all those steps. No detections with mse. Avira cleaner has some 429 keys it can't remove. They show in scans regardless of just deleting them. Havn't tried to go through regedit and do it manually though.

Cheers
My System SpecsSystem Spec
.


17 Jul 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Steez View Post
Okay panais thanks for your time. Just finished all those steps. No detections with mse. Avira cleaner has some 429 keys it can't remove. They show in scans regardless of just deleting them. Havn't tried to go through regedit and do it manually though.

Cheers
Normally the Avira Registry Cleaner removes all entries that were created by AntiVir.

Dont touch anything in registry!!

Did you had/have any new bsod from then?
My System SpecsSystem Spec
17 Jul 2011   #5

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Okay so I didn't go into registry haha.
The bsod's I have had are quite rare and sporatic so it's kind of hard to tell.
I more often get random lock ups that don't display any information. Not sure if its related to the bsod.

Thanks again panais
My System SpecsSystem Spec
17 Jul 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Steez View Post
Okay so I didn't go into registry haha.
The bsod's I have had are quite rare and sporatic so it's kind of hard to tell.
I more often get random lock ups that don't display any information. Not sure if its related to the bsod.

Thanks again panais
Your minidump points to Logitech software/drivers issue.

We've done that already with some extra cleaning/tidiness.

If you dont had/have again any new crash/bsod thats good news

Do as usual anything you like with your computer,work,play etc.

Just remember always to post back with ANY results!
My System SpecsSystem Spec
17 Jul 2011   #7

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Okay that's fantastic then. Thanks alot for your help panais. Hopefully I wont see any more bsod's or crashes anytime soon.
Thanks again,
Steez
My System SpecsSystem Spec
17 Jul 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Steez View Post
Okay that's fantastic then. Thanks alot for your help panais. Hopefully I wont see any more bsod's or crashes anytime soon.
Thanks again,
Steez
Your welcome!
My System SpecsSystem Spec
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