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Windows 7: No BSOD, just crash

18 Jul 2011   #1

Windows 7 Ultimate X64
 
 
No BSOD, just crash

Hello all,

Just found this forum on google, hoping one of you can help, i would appreciate it very much.

It's a newly assembled system, but gives no information / BSOD whatsoever when crashing. Already reinstalled windows, and would gladly do it again if it might help, but i want to learn what is causing the problem AGAIN first.

The system:
AMD Phenom II X6 1090T 3.20GHz 6MB AM3 Black Box
Asus M5A99X EVO AMD 990X, SATA600 RAID
BenQ TFT Monitor G2420HD 24", DVI, HDMI
Cooler Master Midi Tower CM 690 II Basic ATX No PSU
Kingston 1x4GB, DDR3, PC10666, CL9 (2x)
Lite-On DVD-/+/RAM IHAS124-19 24x/24x/12x SATA
Scythe Processor Cooler Mugen 3 AMD & Intel
XFX PCI-e Radeon HD6950 1GB 2xDVI/HDMI/2xDP
XFX PSU Core Edition 650W
Samsung HDD 1 TB


Please find dump files attached.


Thanks for the effort!

My System SpecsSystem Spec
.

18 Jul 2011   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Feelthepower & Welcome to SevenForums!

I cannot find your .dmp file in your .zip - Have you read http://www.sevenforums.com/crashes-d...tructions.html?

Best Regards,
FredeGail
My System SpecsSystem Spec
18 Jul 2011   #3

Windows 7 Ultimate X64
 
 

I did, apparently the "BSOD Dump & System File Collection app" was unable to copy them. I will try to manually attach them. Thank you for looking at my problem.

For the files in the minidump folder i do not seem to have sufficient privileges. However, i should have administrator rights. I tried copying them and clicking the continue for administrator rights button, but it does not work.

I however attached the files in the watchdog folder. Do they help?
My System SpecsSystem Spec
.


18 Jul 2011   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

If you boot up into safe mode and log on as administrator and then
run cmd.exe as administrator, navigate to c:\windows\minidump --

can you now copy the file to your documents folder?

Normally, all of those gyrations are not necessary, but without detailed info as to owner and permissions of the file, this will probably work.
My System SpecsSystem Spec
18 Jul 2011   #5

Windows 7 Ultimate X64
 
 

My sincere apologies, i had never heard before of taking ownership. I attached the dump file to the startpost.

For people ever coming across this thread, if you are unable to copy/zip/edit the *.dmp files in the windows folder, you should read this thread.
My System SpecsSystem Spec
19 Jul 2011   #6

Windows 7 Ultimate X64
 
 

I found a program called bluescreenviewer, and loaded the dumps.

About 3/4 of the dumps is related to either ATI drivers or directX, i have now sent my GPU for RMA.
My System SpecsSystem Spec
19 Jul 2011   #7

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello again!

BSOD Summary
Code:
Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79c8 )
Code:
Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79c8 )
Try removing your ATI Graphic Driver, and reinstall the newest version from their website.

Code:
atikmpag atikmpag.sys Mon Jun 27 21:02:33 2011
However, it looks like you updated it about a month ago. Have you done anything that could harm your graphic driver?

Best Regards,
FredeGail
My System SpecsSystem Spec
19 Jul 2011   #8

Windows 7 Ultimate X64
 
 

Thank you for your reply!

I actually only assembled the system the 16th of july (3 days ago).
I think this driver is the newest available from their site, but i have also tried older versions.
I have already tried a fresh windows installation three times.
My System SpecsSystem Spec
19 Jul 2011   #9

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by feelthepower View Post
Thank you for your reply!

I actually only assembled the system the 16th of july (3 days ago).
I think this driver is the newest available from their site, but i have also tried older versions.
I have already tried a fresh windows installation three times.
Try to enable Driver Verifier and post the .dmp from the BSOD, if one appears.

Do it under these instructions:

Using Driver Verifier to identify issues with Drivers

Best Regards,
FredeGail
My System SpecsSystem Spec
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 No BSOD, just crash





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