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BSOD (Netio.sys) on a new laptop
Hi all,
I bought a new XPS17 from Dell online about 2 weeks ago. It was running perfectly fine until I started using uTorrent, then my computer started acting up.
First, the computer would freeze for 5-10 minutes and not respond to anything I tell it to do. Once the "freeze" was over, it would instantly process everything that I clicked on at once. This would only happen once per restart/shutdown cycle.
After a while, it started to BSOD on me with a Netio.sys error. I got 3 in an hour when it first started, but it is very erratic and I can't replicate the BSOD at will.
The laptop is an OEM version (originally installed) and is Windows 7 Home Premium 64bit. I haven't installed or updated any additional drivers apart from plugging on and auto-installing the required drivers for a microsoft mouse.
I've attached the zip file with the dump files and the perfmon files.
If you need any extra information, please ask! Thank you so much for your help.
Extra Information:
Intel Core i7-2630QM (2GHz)
8GB RAM
GeForce 555M
I'm not sure if it's relevant, but during the BSOD frenzy, in between the BSODs, there was a message at the bottom right of my desktop that said "This copy of Windows is not genuine"
EDIT: I'm not sure why Perfmon says that I do not have an anti-virus installed. I've got the default McAfee (pre-installed) on the system. I've been advised to delete it in favor of another anti-virus like Avast. That's on the to-do list after this as I do not want to change any files that might be related to the dump logs.
Last edited by Elys; 19 Jul 2011 at 14:43. Reason: Forgot attachment