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Windows 7: BSOD and random restarts


20 Jul 2011   #1

Windows 7 Ultimate x64
 
 
BSOD and random restarts

dear Forum
having some serious problems with comp crashing. It is not crashing so much when i am working on it but more in the middle of the night and early morning. i just recently installed Windows 7 Ultimate x64 retail. i can try to give you more info if you need. (on system and what i have found in searching)

thank you,
Alex

My System SpecsSystem Spec
.

20 Jul 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by HoNd0 View Post
dear Forum
having some serious problems with comp crashing. It is not crashing so much when i am working on it but more in the middle of the night and early morning. i just recently installed Windows 7 Ultimate x64 retail. i can try to give you more info if you need. (on system and what i have found in searching)

thank you,
Alex

These were virtually identical and caused by memory management problem from a driver. Please run these two tests.




Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
20 Jul 2011   #3

Windows 7 Ultimate x64
 
 

dear Zigzag3143
update: i have a memory test cd that i had ran prior to posting this (M2K Memscope verison 1.10 by micro 2000 inc.) it passed 5 times running. should i try the other test or go with that?

on the drivers i did exactly what you stated above and it is crashing sometimes to blue screen and sometimes just restarting, all when i log in. what should i do now

i am on my laptop btw while desktop is crashing
and i made a repair dvd

again thank you for your help
alex
My System SpecsSystem Spec
.


21 Jul 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by HoNd0 View Post
dear Zigzag3143
update: i have a memory test cd that i had ran prior to posting this (M2K Memscope verison 1.10 by micro 2000 inc.) it passed 5 times running. should i try the other test or go with that?

on the drivers i did exactly what you stated above and it is crashing sometimes to blue screen and sometimes just restarting, all when i log in. what should i do now

i am on my laptop btw while desktop is crashing
and i made a repair dvd

again thank you for your help
alex
\
Go with memtest. Did you run drive verifier?
My System SpecsSystem Spec
22 Jul 2011   #5

Windows 7 Ultimate x64
 
 

Ok i will download the Memtest86 and test it.
yes i ran verifier many times it crashed all the time when loading windows so i booted in safe mode and changed it back and tried to find drivers for some of the software ( AIsuite, Realtek, Blackwidow Keyboard, and Invidia Geforce).
since downloading the new drives i need to run the verifier to see if thjose drivers will work. but it is still crashing when i am not on it.

thank you again
alex
My System SpecsSystem Spec
25 Jul 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by HoNd0 View Post
Ok i will download the Memtest86 and test it.
yes i ran verifier many times it crashed all the time when loading windows so i booted in safe mode and changed it back and tried to find drivers for some of the software ( AIsuite, Realtek, Blackwidow Keyboard, and Invidia Geforce).
since downloading the new drives i need to run the verifier to see if thjose drivers will work. but it is still crashing when i am not on it.

thank you again
alex
Alex if verifier crashed it will usually point to the driver in the DMP file. You need to upload them to us.
My System SpecsSystem Spec
08 Aug 2011   #7

Windows 7 Ultimate x64
 
 

I ran Memtest86 passed 4 out of 4 times

ok i attached 2 files one before verifier and one after verifier.

thank you again
Alex
My System SpecsSystem Spec
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