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Windows 7: System crashing (Zip file inc)


20 Jul 2011   #1

Win 7 64
 
 
System crashing (Zip file inc)

Hiya,

Been having this problem for a few weeks now, where I'm getting the BAD POOL HEADER blue screen.

This mostly happens after gaming for about 5 minutes, although it has happened once just browsing, about 10mins after a previous crash.

I've reseated my graphics card, and have reinstalled the latest driver from MSI.

I've included my specs when I registered here.

Many thanks in advance for looking.

Jim


My System SpecsSystem Spec
.

20 Jul 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jetset View Post
Hiya,

Been having this problem for a few weeks now, where I'm getting the BAD POOL HEADER blue screen.

This mostly happens after gaming for about 5 minutes, although it has happened once just browsing, about 10mins after a previous crash.

I've reseated my graphics card, and have reinstalled the latest driver from MSI.

I've included my specs when I registered here.

Many thanks in advance for looking.

Jim

17 crashes most pointing to pool corruption (memory caused by a driver most likely). Please run the following two tests





Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
21 Jul 2011   #3

Win 7 64
 
 
** fixed **

Hi,

Thanks very much for your help. I really appreciate it.

Turned out to be a faulty memory stick. Have never had a problem with RAM before (and always buy good quality), so hadn't even thought to look. Presumed it must be something with the GFX as it happened when I played games.

Once again thanks...
My System SpecsSystem Spec
.


26 Jul 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jetset View Post
Hi,

Thanks very much for your help. I really appreciate it.

Turned out to be a faulty memory stick. Have never had a problem with RAM before (and always buy good quality), so hadn't even thought to look. Presumed it must be something with the GFX as it happened when I played games.

Once again thanks...
would that they were all that easy, glad to see you are working. 17 crashes and I would have shot the computer.
My System SpecsSystem Spec
Reply

 System crashing (Zip file inc)




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