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Windows 7: bsod after 5 min of gameplay


22 Jul 2011   #1

windows 7 home premium 64 bit
 
 
bsod after 5 min of gameplay

hello i have been having issues for some time and dont know the cause. i have been experiencing BSODs for several weeks, though recently it has been more regular. After playing any game (borderlands, supreme commander 2, bad company 2) i have had a system crash after 5 min of game play.the primary code has been 0X0000001E, and twice ive had 0X0000000A

ive attached the last 2 minidumps

any help much appreciated

My System SpecsSystem Spec
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27 Jul 2011   #2

Windows 7 64b Ultimate
 
 

Hello Dominator, welcome to SF!

For both crashes I suspect one or more faulty drivers.

There are a couple of things we could/should do:

Drivers:

PxHlpa64.sys : you've got a version I don't recognize. Does not have to be wrong but please check:
Quote:
Go to C:WindowsSystem32drivers and rename PxHelp20.sys to PXHelp20.BAK This will break your CD/DVD program, but can easily be renamed after we've finished.
Quote:
RTCore64.sys Wed May 25 08:39:12 2005 (42941D90)
RTCore64.sys : This driver has known issues with Windows 7. Please de-install corresponding tuning/OC-ing software for your graphics card. If this proves to be the problem, there are other options that will work.

usbaapl64.sys : Apple iPOD usb software. Is mentioned, please de-install as test if the above does not solve it.

Finally, please post full info as per these instructions:
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
28 Jul 2011   #3

windows 7 home premium 64 bit
 
 

thank you for your reply
i have uninstalledRTCore64.sys as you suggested, but did not mess with PxHlpa64.sys as i wasn't sure what you wanted me to do or what its effects would be. i also followed the posting instructions and have attached what is required. thank you for the help
My System SpecsSystem Spec
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29 Jul 2011   #4

Windows 7 64b Ultimate
 
 

I'll have a look.

As for the second file, it is apart of Overclocking software probably MSI Afterburner. If so, renew that from here: MSI Afterburner

Did you fix the apple stuff?
My System SpecsSystem Spec
29 Jul 2011   #5

Windows 7 64b Ultimate
 
 

Apple stuff: guess not. It is still there in the logs... Please de-install, again, just a test. When the fault is found and proven you can always install again. Please do this for both the ipodservices (apple mobile device service) and bonjour.

There might be a problem with your audiodg.exe file. Please check if this MS fix fits your system: A memory leak issue occurs in the Audiodg.exe process when you play audio on a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008

Please go to your Maintenance center and make sure your Windows Updates are successful. You have multiple warnings on that. Finish or update one by on manually if you have to. If that does not work (easily) have a look at Windows Update - Reset

If all the above does not help, the next steps are:
Temporarily disable steam from your startup (again just testing).

Check if the BSOD's ONLY come with or upon ending, games.
My System SpecsSystem Spec
29 Jul 2011   #6

windows 7 home premium 64 bit
 
 

thanks for the reply
i BSOD only during games. however this is not consistent in that if i don't BSOD within 15 min of starting a game i can play for as long as i like with no problems for the rest of the day (i shut down at night).

Ive uninstalled the apple stuff and disabled steam from startup. i looked in the action center and there was no indication that windows updates were unsuccessful.would you recommend that i perform the suggested reset?
also i could not find the hotfix download for audiodg.exe(i when to the page but there was no "Hotfix download available" that i could find). and after uninstalling afterburner i BSOD' when i tried to play BC2. i will try again today
thanks for your help
My System SpecsSystem Spec
29 Jul 2011   #7

windows 7 home premium 64 bit
 
 

let me know if i forgot anything
My System SpecsSystem Spec
29 Jul 2011   #8

windows 7 home premium 64 bit
 
 

sorry im an idiot i can download the hotfix but how can i check for a memory leak?
My System SpecsSystem Spec
29 Jul 2011   #9

windows 7 home premium 64 bit
 
 

i would also like to note that i can be at the main menu of a game and still BSOD
My System SpecsSystem Spec
30 Jul 2011   #10

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by dominator354 View Post
i would also like to note that i can be at the main menu of a game and still BSOD

Does that still happen after all advised steps have been followed? Please upload that dump...
My System SpecsSystem Spec
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 bsod after 5 min of gameplay




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