Constant BSOD

Caillte · 23 Jul 2011

Windows 7 - x64 - the original installed OS on the system was Vista Home x64
I started getting blue screens about 5 times a day when I had Vista. I installed Windows 7.
After about a week the blue screens started again. Tried updating drivers. Had nothing on the laptop.
Reinstalled windows 7 for the second time.

It's been about 4 months and the blue screens have started again. I didn't do anything new, but decided
to update the drivers. I've scanned the laptop for viruses and spyware. Updated anything I could.

Not really sure what else to do besides install windows 7 again and I really don't want to.

The blue screens seem to happen most when I'm playing World of Warcraft. When that happens, the dump files don't show up in the typical folder.

If anyone can provide help, it would be greatly appreciated.

Jonathan_King · 24 Jul 2011

Hello,

This sounds like it may be a hard drive issue, based on your description and a few event logs. Tell me, did you format the drive between reinstallations? If so, that may well explain why the crashes would stop temporarily.

Code:

Event[3154]:
  Log Name: System
  Source: Disk
  Date: 2011-07-21T21:11:20.078
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Admin-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Event[1589]:
  Log Name: System
  Source: volmgr
  Date: 2011-07-22T21:34:55.204
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Admin-PC
  Description: 
Crash dump initialization failed!

Run SeaTools: SeaTools for Windows | Seagate

Also, open a command prompt and enter:

Code:

chkdsk /r

Let us know the results, we'll go from there!

...Summary of the dumps:

Code:


Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jul 22 19:33:44.588 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:44.711
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for CLASSPNP.SYS - 
Probably caused by : CLASSPNP.SYS ( CLASSPNP!ClassSignalCompletion+1ca )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x12E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x12E_CLASSPNP!ClassSignalCompletion+1ca
BiosReleaseDate = 08/17/2009
SystemProductName = HP Pavilion dv7 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jul 22 17:19:10.498 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:21.355
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+f2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+f2
BiosReleaseDate = 08/17/2009
SystemProductName = HP Pavilion dv7 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jul 15 01:38:35.817 2011 (UTC - 4:00)
System Uptime: 0 days 7:23:00.674
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Caillte · 24 Jul 2011

I did, I selected format then install on the windows 7 disc.

SeaTools
S.M.A.R.T. Test - Pass
Short DST - Pass
Short Generic - Pass
Long - Pass

Chkdsk showed no problems. Ran it through command prompt then did
a check Error checking and automatically fix through the property options.
That showed zero problems as well.

Jonathan_King · 25 Jul 2011

You might try running each of the three Prime95 tests, as well as Memtest86.

https://www.sevenforums.com/tutorials...t-prime95.html

RAM - Test with Memtest86+