Please help me!


  1. Posts : 2
    Windows 7 Home Premium 32bit
       #1

    Please help me!


    please, please help me! i have exhausted my knowledge of computers to fix this problem, but nothing has helped. i will start from the beginning, please spare the lectures as no one could beat me up more about this as i am already.

    i downloaded 3 games from a torrent website. 2 i could not get to work and one did. i was playing this game yesterday, no problems.

    i have gone to turn on the laptop today and it will not boot up windows. it either restarts or i get BSOD. i am currently running windows through safe mode with networking.

    first of all i deleted all traces of the games, restarting did not fix the problem.

    my first suspicion was a virus. i ran microsoft security essentials which did not detect any trojans. it DID pick up 3 trojans which MSE had allowed without my consent, regardless of the fact that it was set up to always ask.

    i had no idea how to deal with these, so went onto google. after some searching i found the following link, and i followed the instructions accordingly.

    Microsoft security essentials "allowed" a trojan on my computer? - Yahoo! Answers

    the spyware found 41 trojans, which i deleted, restarted the laptop and was greeted once again with BSOD.

    i am now at a loss, and am particularly unwell today with strep throat

    please please help me!

    Hazel[/SIZE][/FONT][/FONT]
      My Computer


  2. Posts : 1,524
    Windows 7 Ultimate x64
       #2

    Hello Hazel, welcome to the forums

    I think you should uninstall the latest programs that you have installed to find the trojans and do this; Startup Repair - Run 3 Separate Times
      My Computer


 

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