Blue Screen crash


  1. Ramesses
    Posts : 1
    Windows 7 64bit
       New #1

    Blue Screen crash


    Dear,

    I am having crashes and blue screens ...

    My computer specifications:
    OS: Windows 7 Ultimate 64bit -> it's not original.
    Processor: Intel(r) Core(TM) i3 CPU 530@2.93GHz 2.93 GHz
    Installed memory (RAM): 3,00 GB
    System type 64-bit operating System
    Display adapters: ATI Radeon HD 5500 Series
    Computer name: Ramesses-PC
    Computer is about 6months old.

    I have downloaded BlueScreen View,
    I will upload to You notepad from it.

    Maybe this information can help You --> When blue screens started i have updated driver from my graphic card, and then graphic card didn't work.

    Please help me.
    Thank You for your time in advance.
    Best regards
      My Computer
    Quote Quote

  3. MvdB
    Posts : 1,808
    Windows 7 64b Ultimate
       New #2

    Hello Ramesses, welcome to SF! sorry we're late, it's very busy here...

    Please find and delete BCUService.exe . It has caused problems and could be malware.

    After, please do a full scan with your AV and use a anti malware tool like Malwarebytes.

    Please also update or (as a test) delete/disable your apple software, particularly the Bonjour services.

    Please also de-install GOM mediaplayer.

    Your dumps show a great number of different faults, hard to pinpoint what the real problem is at this point. However, there is a problem with your AVG software. Please update AVG or (as a test) replace by MSE temporarily.

    Post back your result please.
      My Computer
    Quote Quote

 

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