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Windows 7: Blue Screen crash

25 Jul 2011   #1

Windows 7 64bit
 
 
Blue Screen crash

Dear,

I am having crashes and blue screens ...

My computer specifications:
OS: Windows 7 Ultimate 64bit -> it's not original.
Processor: Intel(r) Core(TM) i3 CPU 530@2.93GHz 2.93 GHz
Installed memory (RAM): 3,00 GB
System type 64-bit operating System
Display adapters: ATI Radeon HD 5500 Series
Computer name: Ramesses-PC
Computer is about 6months old.

I have downloaded BlueScreen View,
I will upload to You notepad from it.

Maybe this information can help You --> When blue screens started i have updated driver from my graphic card, and then graphic card didn't work.

Please help me.
Thank You for your time in advance.
Best regards

My System SpecsSystem Spec
.

28 Jul 2011   #2

Windows 7 64b Ultimate
 
 

Hello Ramesses, welcome to SF! sorry we're late, it's very busy here...

Please find and delete BCUService.exe . It has caused problems and could be malware.

After, please do a full scan with your AV and use a anti malware tool like Malwarebytes.

Please also update or (as a test) delete/disable your apple software, particularly the Bonjour services.

Please also de-install GOM mediaplayer.

Your dumps show a great number of different faults, hard to pinpoint what the real problem is at this point. However, there is a problem with your AVG software. Please update AVG or (as a test) replace by MSE temporarily.

Post back your result please.
My System SpecsSystem Spec
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 Blue Screen crash





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