BSOD. happened multiple times.


  1. Posts : 151
    Windows 8.1 Pro x64
       #1

    BSOD. happened multiple times.


    wondering whats going on with this now

    specs

    amd athlon ii x3 2.9
    windows 7 64 bit
    ddr3 1333 mhz 3.5 GB

    any help would be much appreciated
      My Computer


  2. Posts : 151
    Windows 8.1 Pro x64
    Thread Starter
       #2

    up for help
      My Computer


  3. Posts : 1,808
    Windows 7 64b Ultimate
       #3

    This one dump has a 3B error that could mean anythng in
    System service, Device driver, graphics driver, even memory


    We need a bit more to go on so please post the full details as explained hereL
    https://www.sevenforums.com/crashes-d...tructions.html

    HTML Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 00001a3594810001, Address of the instruction which caused the bugcheck
    Arg3: fffff880077b3000, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.
    
    FAULTING_IP: 
    +13
    00001a35`94810001 ??              ???
    
    CONTEXT:  fffff880077b3000 -- (.cxr 0xfffff880077b3000)
    rax=0000000000002710 rbx=fffff900c0679aa8 rcx=fffffa8005525af0
    rdx=0000000000000000 rsi=fffffa8005525af0 rdi=fffff900c0679800
    rip=00001a3594810001 rsp=fffff880077b39d8 rbp=fffff880077b3ca0
     r8=0000000000000001  r9=fffff900c0679bb8 r10=fffffffffffffffd
    r11=fffff900c083aa80 r12=0000000000000001 r13=fffff880077b3bd8
    r14=00000000000025ff r15=0000000000000000
    iopl=0         nv up ei pl nz na pe cy
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010203
    00001a35`94810001 ??              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff960001abb5e to 00001a3594810001
    
    STACK_TEXT:  
    fffff880`077b39d8 fffff960`001abb5e : fffff880`077b39f0 fffff900`c0679800 00000000`00000020 fffff800`02fb7cdd : 0x1a35`94810001
    fffff880`077b39e0 fffff960`001b5826 : fffff900`c32b9ae0 00000000`00000010 00000000`00000001 00000000`00000001 : win32k!AllocQEntry+0x3a
    fffff880`077b3a10 fffff960`001a9eac : fffff900`c0679800 fffff880`077b3ca0 00000000`00000001 00000000`0000001b : win32k!DoTimer+0x4e
    fffff880`077b3a70 fffff960`001aa0cd : 00000000`00000000 fffff800`000025ff 00000000`00000000 fffffa80`ffffffff : win32k!xxxRealInternalGetMessage+0x6c0
    fffff880`077b3b50 fffff960`001abad5 : 00000000`0a6cea00 00000000`0a6cfd20 00000000`000004d3 00000000`0000000a : win32k!xxxInternalGetMessage+0x35
    fffff880`077b3b90 fffff800`02e82953 : fffffa80`067aa8f0 00000000`7ef71000 00000000`00000020 00000000`00000020 : win32k!NtUserGetMessage+0x75
    fffff880`077b3c20 00000000`74cefc2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0a6ce068 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74cefc2a
    
    
    FOLLOWUP_IP: 
    win32k!AllocQEntry+3a
    fffff960`001abb5e b677            mov     dh,77h
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  win32k!AllocQEntry+3a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4de066b5
    
    STACK_COMMAND:  .cxr 0xfffff880077b3000 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!AllocQEntry+3a
    
    BUCKET_ID:  X64_0x3B_win32k!AllocQEntry+3a
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 151
    Windows 8.1 Pro x64
    Thread Starter
       #4

    okay i will do that, its an office computer so im going to have to take it home with me.
      My Computer


  5. Posts : 151
    Windows 8.1 Pro x64
    Thread Starter
       #5

    i had another BSOD before i left work, i had swapped out the ram due to me getting errors in memtest, sorry for the late response.
      My Computer


  6. Posts : 1,808
    Windows 7 64b Ultimate
       #6

    did the new ram test ok with memtest86?
      My Computer


  7. Posts : 151
    Windows 8.1 Pro x64
    Thread Starter
       #7

    yes, they did, didnt get a chance to upload today, thanks for keeping with me on this
      My Computer


 

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