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Windows 7: bsoc error 124

27 Jul 2011   #1

windows 7 64-bit
 
 
bsoc error 124

Had my dell inspiron 560 for just over a month. Iím running windows 7 sp 1. I have upgraded my system with 8gb of ram, xfx ati radeon 5450 video card and the m-audio audiophile 192 sound card. I am having constent freezing and some times a high pitch screeching followed by the computer crashing, I sometimes get the bsod. When I get the bsod I get the error code 0x0000000000000124 ( I will put the full dump info and system info further down ). I have done some research on the net and found it to be related to either my sound card or my video card, I was woundering if there was any software which could check them for me. All my drivers are up todate, I have also disabled my onboard sound card in the bios and have not overclocked any of my hardware. If any has had the same problem or could help me I would be greatfull.
Thanks
Lee.

processor: pentium (r) dual core cpu e500 @ 3.20ghz
system type: 64-bit operating system

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800813E038
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My System SpecsSystem Spec
.

27 Jul 2011   #2

Windows 8.1 Pro x64
 
 

Your CPU is directly blamed
information   Information
Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

Stop 0x124 - what it means and what to try
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800813e038, b2000040, 800}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800813e038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f09d8 fffff800`0381aa3b : 00000000`00000124 00000000`00000000 fffffa80`0813e038 00000000`b2000040 : nt!KeBugCheckEx
fffff880`009f09e0 fffff800`033ac563 : 00000000`00000001 fffffa80`080f7620 00000000`00000000 fffffa80`080f7670 : hal!HalBugCheckSystem+0x1e3
fffff880`009f0a20 fffff800`0381a700 : 00000000`00000728 fffffa80`080f7620 fffff880`009f0db0 fffff880`009f0d00 : nt!WheaReportHwError+0x263
fffff880`009f0a80 fffff800`0381a052 : fffffa80`080f7620 fffff880`009f0db0 fffffa80`080f7620 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f0bd0 fffff800`03819f0d : 00000000`00000002 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f0c10 fffff800`0380de88 : 00000000`00000000 fffff880`009e8180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f0c40 fffff800`0329d5ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f0c70 fffff800`0329d453 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f0db0 fffff880`03e039c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0311bc58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x39c2


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 Jul 2011   #3

windows 7 64-bit
 
 

thanks yowanvista for your help. as soon as i get the results i will post them for you

thanks lee
My System SpecsSystem Spec
.


28 Jul 2011   #4

windows 7 64-bit
 
 

blend test : self test 720k passed
self test 8k passed
self test 800k passed
self test 12k passed

on self test 960k computer crashed after 1 hour 16 min

small ffts test ran for 390 tests in 8 hours 40 mins with 0 errrors & 0 warnings

large ffts test ran 361 tests in 9 hours 6 mins with 0 errors & 0 warnings

hope this helps

thanks lee
My System SpecsSystem Spec
29 Jul 2011   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by leep365 View Post
blend test : self test 720k passed
self test 8k passed
self test 800k passed
self test 12k passed

on self test 960k computer crashed after 1 hour 16 min

small ffts test ran for 390 tests in 8 hours 40 mins with 0 errrors & 0 warnings

large ffts test ran 361 tests in 9 hours 6 mins with 0 errors & 0 warnings

hope this helps

thanks lee
Did it give any error on the 960K one?
My System SpecsSystem Spec
29 Jul 2011   #6

windows 7 64-bit
 
 

no the computer froze so i had to turn the computer off by the power button, if there was a code would there be i away i could find it
My System SpecsSystem Spec
29 Jul 2011   #7

Windows 8.1 Pro x64
 
 

Check the Prime95 log file
My System SpecsSystem Spec
29 Jul 2011   #8

windows 7 64-bit
 
 

prime95 results
My System SpecsSystem Spec
29 Jul 2011   #9

windows 7 64-bit
 
 

didnt have the 1st results so had to redo the test. computer crashed after 960k had passed. cant remember what the number was for the next test but it was the 1st test after 960k also computer ran for 1h 22 min before crashing
My System SpecsSystem Spec
Reply

 bsoc error 124





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