BSOD Bugcheck 0x116 Win7 x64 DV6 2090eo random BSOD's

Hello!

I'm getting random BSOD's on my HP DV6-2090eo Laptop. At most times there is no "real" bluescreen appearing. Instead the computer just freeze and then go black, and I've to shut it down manually. But sometimes there is a real bluescreen appearing and it says "an attempt to reset the display driver and recover from a timeout failed" and some other times the "Video TDR error" message has appeared. I've learned that this is a bugcheck 0x116" BSOD and I've read about solutions such as updating Video Driver, check the temperature, updating other drivers and so on. I've tried several video drivers, updated other outdated drivers and nothing works. I don't think its a heatrelated problem as I sometimes get BSOD about 1 min after start up.
Actually I have had freezes like this in periods from about six months after I bought the computer until now(bought it at the end of nov 2009). The first time I solved it by updating BIOS, but know I can't find any new update.
Other "BSOD periods" I've solved by updating video driver and reseting windows to the original "store-mode" so to say :P

Now any solution I can come up with doesn't work and I don't wanna reinstall windows again just for another two months of being BSOD free!

Anyone got any tips, I really need some help!

Minidumpfile attached.

MrRevolver said:

Hello!

I'm getting random BSOD's on my HP DV6-2090eo Laptop. At most times there is no "real" bluescreen appearing. Instead the computer just freeze and then go black, and I've to shut it down manually. But sometimes there is a real bluescreen appearing and it says "an attempt to reset the display driver and recover from a timeout failed" and some other times the "Video TDR error" message has appeared. I've learned that this is a bugcheck 0x116" BSOD and I've read about solutions such as updating Video Driver, check the temperature, updating other drivers and so on. I've tried several video drivers, updated other outdated drivers and nothing works. I don't think its a heatrelated problem as I sometimes get BSOD about 1 min after start up.
Actually I have had freezes like this in periods from about six months after I bought the computer until now(bought it at the end of nov 2009). The first time I solved it by updating BIOS, but know I can't find any new update.
Other "BSOD periods" I've solved by updating video driver and reseting windows to the original "store-mode" so to say :P

Now any solution I can come up with doesn't work and I don't wanna reinstall windows again just for another two months of being BSOD free!

Anyone got any tips, I really need some help!

Minidumpfile attached.

Its the directx driver, video card, power, or heat. I would start by re-installing directX



"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Hi and thx for the quick answer!

I've tried your tips about directx and measuring gpu but I don't think its one of these that's causing the problem. I re-installed dx11 and that didn't seem to help... When measuring gpu temp I found out that when the system is "chrashing" the temp was somewhere around 52 degrees celsius, and from what I've heard that shouldn't be any problem for the system. But I may be wrong?

I'm going to try more drivers and see if that does it but now the computer froze and and the screen went black, and when I tried to reboot it the screen froze immediately but the system seemed to continue starting up... I heard the "start-up sounds" and the lights blinked as it normally does.
Anyone know what that means?

And whatabout the power supply? I,ve read on other forums that some people has solved similar problems by "increasing power supply" to hardwareunits such as video card and cpu. I can't find any option like that in BIOS. Is it even possible on a laptop?