Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Win7 x64 New PC - Can't create a minidump file?

30 Jul 2011   #1
Antifascism

Windows 7 Untimate x64
 
 
BSOD Win7 x64 New PC - Can't create a minidump file?

I recent built a new PC and after 2-3 days i got my first BSOD. The frist thing i did at this point was go to Startup and Recovery and make sure it was set write a small memory dump, Automatically Restart is also checked but for whatever reason it just sits on the BSOD until i force a power off and no files are written to disk. I also tried to do a kernel memory dump but that also doesn't create a file. Is there any reason i would be unable to create this?

I only get the BSOD every 24-48 hours if i leave it running overnight

Thanks


My System SpecsSystem Spec
.

31 Jul 2011   #2
usasma
Microsoft MVP

 
 

Memory dumps aren't always written to disk - there are many different reasons why they aren't captured. Generally it's too much work to try and fix them - but we'll see after having a look at your system. Does the BSOD occur on boot up or shutdown? If so, try to describe exactly when it happens (it'll give us some clues)

First, please provide this info from the BSOD: How To Find Bsod Error Messages

Next, please provide this info so we can see what's happening: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
31 Jul 2011   #3
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

antifascism,

usamsa's reference is excellent.

Let us know what the event viewer showed.

Be sure that you've enabled the writing to the event log.

Here's a write-up which may touch on a couple of things which would prevent you from having a memory dump.

MINIDUMP - REQUIREMENTS
Small memory dump
· A paging file on the “boot” volume.
The "boot" volume is the one containing \windows.

Paging File Size is set in the ADVANCED SYSTEM PROPERTIES

CONTROL PANEL | SYSTEM AND SECURITY | SYSTEM |
ADVANCED SYSTEM PROPERTIES (left-hand pane) | Advanced tab |
Virtual Memory section | Change button |
checkmark Automatically monitor pagefile size for all drives |
OK | OK | APPLY | RESTART NOW


· Minidumps must be selected
Minidumps are selected in the ADVANCED SYSTEM PROPERTIES

CONTROL PANEL | SYSTEM AND SECURITY | SYSTEM |
ADVANCED SYSTEM PROPERTIES (left-hand pane) | Advanced tab |
Startup and Recovery section | Settings button |
System Failure section |
checkmark Write an event to the system log |
checkmark Automatically restart |
select Small memory dump (box under Write debugging information) |
Do NOT checkmark Overwrite any existing file
If Overwrite any existing file is greyed out, then
Select Kernel dump, uncheck, and reselect Small memory dump |
OK | OK


· WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
· WIN | Services.msc | Enter
· Under Name, locate Windows Error Reporting Service
· If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
· If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
· Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in C:\Windows\Minidump

Be aware, that as usasma said, not all bsod's result in a dump being written out due to timing problems. Sometimes the condition occurs very early in the boot process before the system has had time to prepare for a bsod.
My System SpecsSystem Spec
.


Reply

 BSOD Win7 x64 New PC - Can't create a minidump file?




Thread Tools





Similar help and support threads
Thread Forum
random BSOD, stop code F4 & 7A, and wont create minidump
random bsod on my laptop, sometimes it said ntfs.sys tried every way to makes windows to create the minidump, but no one created.. always stuck when "collecting data for crash dump..." or something... if just let it completed, it will restart but told me to choose boot media, like USB or...
BSOD Help and Support
BSOD randomly, cannot find/create minidump
Facts: Completely random BSOD - during video games, no usage, or streaming video. Video card fan sounds noiser that it should. Computer had cooling problems (I have fixed this issue) Dual Screens: flickering occurs occasionally with horizontal lines when scrolling through pages when...
BSOD Help and Support
Help with getting comp to create a minidump file on crash.
Hey everyone, I have been getting a BSOD when playing civ 5 and I wanted to post on here to get help but try as I might my computer will not create a minidump file! I followed all of the steps in the guide on how to make your computer create a minidump file. Is there any other way to get it to...
BSOD Help and Support
BSOD with minidump file
My computer is Dell XPS 1645. It crashed (BSOD )sometime before i reformated it. But now, after i reformated, and install a few software inside, it still BSOD. Can help me to find out what is the reason of BSOD? Thanks. window 7 ultimate -64bit -before is original but will crash, now install...
BSOD Help and Support
how to create an image file with Win7?
I have few DVDs (not copyright) and i would like to convert them into image files. I have Nero 6 in my old WinXP but I don't have Nero software for Win7. Does Win7 Home Permium has built-in feature to do such job?
Performance & Maintenance
Please analyze my win7 x64 minidump file for me
I had gone a long time between BSODs until this occurred a couple of days ago. If somebody could analyze it for me, it would be greatly appreciated.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App