Windows 7: Bluescreen

pinkskies · 30 Jul 2011

I got this bluescreen twice since I reformatted my netbook this month. There have been no hardware changes and I have the most basic programs on my computer. My OS came preinstalled by Toshiba (NB200). Here is the report from Windows. Can anyone take a look and tell me if something's wrong? Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: Windows 7 Starter 6.1.7601.2.1.0.768.11 (32-bit) Service Pack 1
Locale ID: 4105

Additional information about the problem:
BCCode: 50
BCP1: A4A11000
BCP2: 00000000
BCP3: 8B6E71AF
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\073011-22464-01.dmp
C:\Users\<name>\AppData\Local\Temp\WER-48313-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

**yowanvista** · 30 Jul 2011

Your Panda antivirus/security software caused all these BSODs, you should remove it and use MSE

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {a4a11000, 0, 8b6e71af, 0}

Unable to load image \SystemRoot\system32\DRIVERS\PSINAflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PSINAflt.sys
*** ERROR: Module load completed but symbols could not be loaded for PSINAflt.sys
*** WARNING: Unable to verify timestamp for psinknc.sys
*** ERROR: Module load completed but symbols could not be loaded for psinknc.sys
*** WARNING: Unable to verify timestamp for PSINFile.sys
*** ERROR: Module load completed but symbols could not be loaded for PSINFile.sys

Could not read faulting driver name
Probably caused by : PSINAflt.sys ( PSINAflt+101af )

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: a4a11000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8b6e71af, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from 81bae848
Unable to read MiSystemVaType memory at 81b8de20
 a4a11000 

FAULTING_IP: 
PSINAflt+101af
8b6e71af 0fb719          movzx   ebx,word ptr [ecx]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  setup.exe

CURRENT_IRQL:  0

TRAP_FRAME:  a78e4670 -- (.trap 0xffffffffa78e4670)
ErrCode = 00000000
eax=a4a11000 ebx=8b6f6000 ecx=a4a11000 edx=a4a10f80 esi=a78e4720 edi=a78e4710
eip=8b6e71af esp=a78e46e4 ebp=a78e46f4 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
PSINAflt+0x101af:
8b6e71af 0fb719          movzx   ebx,word ptr [ecx]       ds:0023:a4a11000=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 81a863d8 to 81ad340b

STACK_TEXT:  
a78e4658 81a863d8 00000000 a4a11000 00000000 nt!MmAccessFault+0x106
a78e4658 8b6e71af 00000000 a4a11000 00000000 nt!KiTrap0E+0xdc
WARNING: Stack unwind information not available. Following frames may be wrong.
a78e46f4 8b6e221a a78e4710 a78e4720 00000000 PSINAflt+0x101af
a78e4730 8b6e29fd 5ab56363 00000000 a78e4780 PSINAflt+0xb21a
a78e4784 8640e15b 00000000 00000000 839262b0 PSINAflt+0xb9fd
a78e4798 8640446f 85db3b58 85d57cb0 839262b0 psinknc+0xe15b
a78e47cc 864046a7 00000000 019262b0 864181ec psinknc+0x446f
a78e47e8 864048be 00000000 00011785 a78e4864 psinknc+0x46a7
a78e4804 8b736695 00000000 00011785 00000000 psinknc+0x48be
a78e4824 8b732c58 85dc23f0 839262b0 a78e48cc PSINFile+0x6695
a78e484c 8b734fd5 018e4864 83928008 839280c0 PSINFile+0x2c58
a78e4894 8b734010 83928068 a78e48cc 00000000 PSINFile+0x4fd5
a78e48a8 8655a324 83928068 a78e48cc 01010101 PSINFile+0x4010
a78e4910 8655d512 00928008 83928008 1000000c fltmgr!FltpPerformPostCallbacks+0x24a
a78e4924 8655db46 83928008 83926008 a78e4964 fltmgr!FltpProcessIoCompletion+0x10
a78e4934 8655e29c 8527e340 83926008 83928008 fltmgr!FltpPassThroughCompletion+0x98
a78e4964 865718c9 a78e4984 00000000 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x33a
a78e49b0 81a7c593 8527e340 85278008 8385a214 fltmgr!FltpCreate+0x2db
a78e49c8 81c8b2ad be502513 a78e4b70 00000000 nt!IofCallDriver+0x63
a78e4aa0 81c6aab5 84e5bba8 c5790330 a4a29ad0 nt!IopParseDevice+0xed7
a78e4b1c 81c7aec6 00000000 a78e4b70 00000040 nt!ObpLookupObjectName+0x4fa
a78e4b78 81c9dac7 00dcf298 83790330 00000401 nt!ObOpenObjectByName+0x165
a78e4d24 81a831ea 00dcf298 00dcf270 00dcf2b8 nt!NtQueryAttributesFile+0x121
a78e4d24 77a870b4 00dcf298 00dcf270 00dcf2b8 nt!KiFastCallEntry+0x12a
00dcf2b8 00000000 00000000 00000000 00000000 0x77a870b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
PSINAflt+101af
8b6e71af 0fb719          movzx   ebx,word ptr [ecx]

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  PSINAflt+101af

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PSINAflt

IMAGE_NAME:  PSINAflt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e12e174

FAILURE_BUCKET_ID:  0x50_PSINAflt+101af

BUCKET_ID:  0x50_PSINAflt+101af

Followup: MachineOwner
---------

pinkskies · 31 Jul 2011

Oh so that's the problem. I'll uninstall it and see how it goes. Thanks! (:

Windows 7: Bluescreen

Bluescreen problems?