Windows 7: BSoD Without Message! Help appreciated.

Nikkoelite · 31 Jul 2011

Hello dear de-buggers.

I just encountered a Blue Screen without any message.

I got chocked of course, and then I smelt the smell of something burning. I got scared as hell and started to approach my computer and sniffin it.
I then screamed "MOM, ARE YOU MAKING POPCORNS?!", and she replied "Yes, Do you want some?" and then I got reliefed so nothing has burnt! (meaningless information btw hehe).

Anyways, would you please help me discover what happened?
Ive uploaded everything necessary.

I just got myself a new SSD, In which I installed clean Windows and Drivers for GPU, so they're not old.

Thanks in advance!

Windows 7 Ultimate x64

usasma · 31 Jul 2011

So, was the popcorn burnt? I don't like burnt popcorn!

The perfmon report shows that your USB controllers don't have drivers installed:

Quote:

Error
Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for Universal Serial Bus (USB) Controller has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

Please visit the PC Manufacturer's website to get drivers. You're looking for the chipset drivers in addition to any USB drivers that might be offered.

Here's the link: GIGABYTE - Motherboard - Socket AM3 - GA-870A-UD3 (rev. 2.0)
Choose your OS in the dropdown box, then download the chipset and USB drivers and install them.

Go to the PC Manufacturer's website and update all of your drivers
Then visit Windows Update and get all available Windows Updates
Then get Service Pack 1 (it should be listed under Important Updates)
Then get any further available Windows Updates.

The one memory dump doesn't reveal much. Don't use any disk/system cleaners (they delete any memory dumps - which we need). Try the above steps and post back if the BSOD's continue.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-13244-01.dmp]
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sun Jul 31 13:38:16.236 2011 (UTC - 4:00)
System Uptime: 0 days 7:06:59.500
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = F5a
BiosReleaseDate = 11/15/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Nikkoelite · 31 Jul 2011

Quote: Originally Posted by usasma

So, was the popcorn burnt? I don't like burnt popcorn!

The perfmon report shows that your USB controllers don't have drivers installed:

Quote:

Error
Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for Universal Serial Bus (USB) Controller has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

Please visit the PC Manufacturer's website to get drivers. You're looking for the chipset drivers in addition to any USB drivers that might be offered.

Here's the link: GIGABYTE - Motherboard - Socket AM3 - GA-870A-UD3 (rev. 2.0)
Choose your OS in the dropdown box, then download the chipset and USB drivers and install them.

Go to the PC Manufacturer's website and update all of your drivers
Then visit Windows Update and get all available Windows Updates
Then get Service Pack 1 (it should be listed under Important Updates)
Then get any further available Windows Updates.

The one memory dump doesn't reveal much. Don't use any disk/system cleaners (they delete any memory dumps - which we need). Try the above steps and post back if the BSOD's continue.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-13244-01.dmp]
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sun Jul 31 13:38:16.236 2011 (UTC - 4:00)
System Uptime: 0 days 7:06:59.500
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = F5a
BiosReleaseDate = 11/15/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Hi.

Thank you for the help.

I havent installed the Chipset drivers on purpose because they will install ATI Catalyst Center, which I dont want because I'm using a Nvidia Card.

About the USB, the only thing I've got in USB is my keyboard + mouse. I have a hard time believieng they can cause a BSoD?

I havent installed SP1 either on purpose, because my friend said it screwed his Windows up.

Thanks

Windows 7: BSoD Without Message! Help appreciated.

BSoD Without Message! Help appreciated. problems?