BSOD - programs crashing problem


  1. Posts : 13
    Windows 7 Ultimate 64bit
       #1

    BSOD - programs crashing problem


    I'm running with a new HDD and a fresh install of windows 7 ultimate 64 bit and everything has been fine. Recently I have changed my mouse to a Roccat Kova and I'm suddenly getting problems like BSOD and games are crashing randomly..

    Here are the DMP files and any help would be much appreciated!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    napster251 said:
    I'm running with a new HDD and a fresh install of windows 7 ultimate 64 bit and everything has been fine. Recently I have changed my mouse to a Roccat Kova and I'm suddenly getting problems like BSOD and games are crashing randomly..

    Here are the DMP files and any help would be much appreciated!
    Memory corruption probably caused by a driver. please run these two tests



    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.



    Driver verifier

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    I can't download and burn Memtest86 as I don't have a CD drive as I snapped the drive off it months ago..

    I have done the second task of the verifier, still no crashes / BSOD the only change is my computer seems to be dramatically slower and I'm getting FPS drops now and YouTube videos have trouble buffering. (I've only been running with it like this for about 20 minutes)
      My Computer


  4. Posts : 13
    Windows 7 Ultimate 64bit
    Thread Starter
       #4

    after blue screening once more i decided to open my pc and check for cpu problems, the heatsink was dusty and the cpu was VERY hot! so i have cleaned that and there was little to no thermal paste left on the cpu so i have cleaned it and added mroe thermal paste (if that helps at all)
      My Computer


 

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