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Windows 7: Can't figure out this BSOD, keeps happening


01 Aug 2011   #1

Windows 7 Professional x64
 
 
Can't figure out this BSOD, keeps happening

Is Windows 7 . . .
x64
Only installed OS
Full retail version

- What is the age of system
All about as new as December 2010, video card is probably a year older than that.
- What is the age of OS installation
Probably a few months. I'd rather not do it again if I can figure this out.




My System SpecsSystem Spec
.

02 Aug 2011   #2
Microsoft MVP

 
 

No memory dumps in the attachment, please do the following:
Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
MSINFO32 shows 3 STOP 0x117 issues (BSOD's). Troubleshoot these the same was as STOP 0x116 (at this link: STOP 0x116: VIDEO_TDR_ERROR troubleshooting )

Daemon Tools' sptd.sys driver is a known cause of BSOD's (also in Alcohol 120%). Please uninstall Daemon Tools and then use this free tool to ensure that the offending sptd.sys driver is removed from your system: DuplexSecure - FAQ - Remove 64 bit sptd.sys

Gigabyte's EasyTune6 utility has been known to cause BSOD's also. Please uninstall it to see if that fixes your BSOD's.
My System SpecsSystem Spec
02 Aug 2011   #3

Windows 7 Professional x64
 
 

I don't have a MEMORY.DMP file, unfortunately. I'll go ahead and set up the minidump process and uninstall EasyTune which I never wanted installed anyway. Not sure that it is the cause as this is a new issue.
My System SpecsSystem Spec
.


02 Aug 2011   #4
Microsoft MVP

 
 

Computers aren't straight-forward with error handling. There's just too much going on inside the case for that to happen. In short, some recent change to your system has triggered a problem. The problem could have existed for a while and it took this specific set of circumstances in order to trigger the problem (or problems).

Daemon Tools is the most likely cause (IMO) with the video coming next, and EasyTune6 following that. But this is probably (IMO) a combination of the Daemon Tools and the video issues - and the EasyTune6 may/may not be contributing to it.
My System SpecsSystem Spec
02 Aug 2011   #5

Windows 7 Professional x64
 
 

Well things are currently going pretty smoothly. Guess I'll find out and post more info if it happens again now that I have minidump setup. I appreciate the help.
My System SpecsSystem Spec
05 Aug 2011   #6

Windows 7 Professional x64
 
 

Most recent minidump.
My System SpecsSystem Spec
05 Aug 2011   #7
Microsoft MVP

 
 

Not my favorite error - this is a STOP 0xF4 with an I/O error.
So, let's start with this:
Quote:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources
Post back with the results and we'll move on from there.
FWIW - the drivers look OK, although your Western Digital program drivers look sorta old (2008). Please uninstall them.

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080511-44163-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Aug  5 10:59:48.173 2011 (UTC - 4:00)
System Uptime: 0 days 17:05:54.094
BugCheck F4, {3, fffffa80149245c0, fffffa80149248a0, fffff8000319af40}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`149245c0 fffffa80`149248a0 fffff800`0319af40
BiosVersion = FE
BiosReleaseDate = 12/23/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3064
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My System SpecsSystem Spec
07 Aug 2011   #8

Windows 7 Professional x64
 
 

Did a memtest, now exactly sure what I looking for. Got 1 error.

My System SpecsSystem Spec
07 Aug 2011   #9
Microsoft MVP

 
 

Errors in MemTest suggest that you have RAM issues.
Try following the steps from #6 onward in the link I provided. This will help you to determine what sticks/slots are bad (and may need replacing).
My System SpecsSystem Spec
07 Aug 2011   #10

Windows 7 Professional x64
 
 

When my tabs started crashing intermittently I feared this is what it was but I was hoping for some other diagnosis from someone more experienced than me.

This is gonna take a while to find out which memory/slots are bad.
My System SpecsSystem Spec
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 Can't figure out this BSOD, keeps happening




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