Frequent BSODs - BCCode=f4/03

LesFromIL · 02 Aug 2011

I am at my wits end with this problem. I am an experienced PC person who has built many machines before but I never had this much trouble diagnosing a problem.

New build using MSI H55M-E33 mobo, core i3, 4GB Gskil (all new) and a 3-5 yr old WD 160 GB drive. Windows 7 Pro, fresh install (coexists with Ubuntu 10.04).

Basically, NO applications installed. Machine will randomly and frequently BSO, usually with BCCode=f4, BCP1=03. Reboots, works for a while, then same thing happens.

I have already substituted the memory and PSU from another working machine. No help.

Attachment with files as instructed attached.

LesFromIL · 03 Aug 2011

Is anyone going to reply to this? I see much new posts with replies, so why no response to this post?

usasma · 05 Aug 2011

I have no idea why others have skipped over your post. I do know that STOP 0xF4 errors are one's that I hate because they are very complicated to troubleshoot. Here's a link to a page with some info on that error: BSOD Index (please check the Usual Causes and the KB articles).

From the perfmon report - Windows Search terminated abnormally. Have you "tweaked" any settings that relate to Search?

There are approximately 50-60 updates available after installing SP1. Your system only has 2. Please visit Windows Update and get all available updates.

Acronis True Image can cause issues with Win7 systems. Just to be sure, please uninstall it while we're troubleshooting.

From the 1st BSOD (STOP 0x7E), the NT STATUS code of 0xc00000c0 is

STATUS_DEVICE_DOES_NOT_EXIST

From the STOP 0xF4 BSOD's, the status is an I/O Error
So we're looking at hardware here - and IMO the most suspect device is the old W-D hard drive.
So, please start with these free diagnostics:

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources

Please post back with the results of the tests and we'll see where to go from there.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-13540-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 22:21:32.006 2011 (UTC - 4:00)
System Uptime: 0 days 0:06:47.052
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 86f59870 86f599dc 82c5ecf0
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-14258-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 21:44:38.826 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:01.247
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 8619fd40 8619feac 82c6ecf0
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-16005-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 21:39:44.931 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:09.367
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 8620ad40 8620aeac 82c51cf0
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-16629-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 21:24:19.023 2011 (UTC - 4:00)
System Uptime: 0 days 0:07:23.443
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 86a938d8 86a93a44 82c54cf0
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-18501-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 21:16:03.245 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:30.666
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 86b3fd40 86b3feac 82c5ecf0
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-18252-01.dmp]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Aug  2 20:47:04.590 2011 (UTC - 4:00)
System Uptime: 0 days 1:52:14.010
BUGCHECK_STR:  0x7a_c00000c0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID:  0x7a_c00000c0_nt!MiWaitForInPageComplete+302
Bugcheck code 0000007A
Arguments c0604000 c00000c0 a70c8880 c0800000
BiosVersion = V1.9
BiosReleaseDate = 09/14/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3059
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

LesFromIL · 06 Aug 2011

First of all, thanks for the analysis and reply. Just before I checked for any replies on this thread, I had replaced the older WD drive with a brand new one, installed W7 and, VOILA! No more BSODs!
What is really puzzling to me is this drive came out of another PC that I thought was working fine, although I did re-partition it before installing into new PC. And I DID run WD diagnostics on the drive 2x and both times no issues were found. I have not run the HD diags you have pointed to.

So, bottom line is: Problem resolved by changing hard drive!

usasma · 06 Aug 2011

If you ran the W-D DLG, then that should have been good for that drive.
But there's many things that can happen here.
There could have been a loose connection (it took me many years of building PC's to get this one right!)
There could have been a bad cable
There could have been a "glitch" in the hard drive that wasn't evident all of the time
There could have been an issue between the hard drive controller (on the mobo) and the hard drive (not likely, but possible).
But it could also have been software issues - either those that I mentioned, or some that I didn't see.