 | |
| |
| 03 Aug 2011 | #1 |
| | BSOD Crash This is my bosses laptop, lastnight at 9:15-9:18PM (CST) he had a BSOD. He wanted me to take a look at it, but I am not seeing much in the event viewer, just that it happened, nothing as to why. Here is the information on his laptop. Windows 7 Professional x64 (OEM) Toshiba Satellite A-505 Intel Core i3 M 330 2.13GHz SIW states that the motherboard is a Toshiba Portable PC Wireless: Realtek RTL8191SE Wireless LAN 802.11n Wired LAN: Realtek PCIe FE Family Controller Memory: 4.0 GB Hard Drive: Hitachi 750GB (Replaced One Moneth Ago) Video: NVIDIA GeForce 310M 512MB Thank you for any help you can give me. Also, what do you use to process the .dmp files? -Eric |
My System Specs | |
| 03 Aug 2011 | #2 |
| | go here and use their winfix (it would probably be best if you just followed instructions on the page if you don't know what you are messing with, you may want your network guy at the office to do it as you may be required to re-enter some settings I don't know for certain though.) DNE Support - Deterministic Networks pretty sure that's the problem you are suffering here. It's a problem with either citrix or cisco software/drivers The dump file seems to agree. Code: Probably caused by : dnelwf64.sys ( dnelwf64+3fd7 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_UNEXPECTED_VALUE (c8)
The processor's IRQL is not what it should be at this time. This is
usually caused by a lower level routine changing IRQL for some period
and not restoring IRQL at the end of that period (eg acquires spinlock
but doesn't release it).
if UniqueValue is 0 or 1
2 = APC->KernelRoutine
3 = APC
4 = APC->NormalRoutine
Arguments:
Arg1: 0000000000000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue
Arg2: 0000000000000002
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xC8
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80003737dcf to fffff800036d5d00
STACK_TEXT:
fffff880`035cab58 fffff800`03737dcf : 00000000`000000c8 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`035cab60 fffff880`01a77bd2 : fffff880`01a77430 fffff880`015206ff fffffa80`0ab0d400 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x1f2a2
fffff880`035cac40 fffff880`019b10eb : fffffa80`04770010 00000000`00000000 fffffa80`07b961a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`035cacb0 fffff880`0199002c : fffffa80`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`035cad20 fffff880`01980586 : fffffa80`0a52b140 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisIndicateAllNetBufferLists+0x6c
fffff880`035cad80 fffff880`018fc9c4 : fffffa80`07b961a0 00000000`c0000034 00000000`00000001 fffff880`01517231 : ndis! ?? ::DKGKHJNI::`string'+0x4050
fffff880`035cb200 fffff880`018fc939 : fffffa80`069c9010 fffffa80`07b240c0 fffff880`014f7a00 00000000`c0000034 : ndis!ndisMTopReceiveNetBufferLists+0x24
fffff880`035cb240 fffff880`018fc8d0 : 00000000`00000000 fffff880`018cb28a fffffa80`03b68b60 00000000`00000000 : ndis!ndisFilterIndicateReceiveNetBufferLists+0x29
fffff880`035cb280 fffff880`018c8fd7 : fffffa80`0adba090 00000000`00000003 00000000`00000000 fffffa80`093d1400 : ndis!NdisFIndicateReceiveNetBufferLists+0x50
fffff880`035cb2c0 fffffa80`0adba090 : 00000000`00000003 00000000`00000000 fffffa80`093d1400 fffffa80`00000003 : dnelwf64+0x3fd7
fffff880`035cb2c8 00000000`00000003 : 00000000`00000000 fffffa80`093d1400 fffffa80`00000003 fffff880`04cbeca5 : 0xfffffa80`0adba090
fffff880`035cb2d0 00000000`00000000 : fffffa80`093d1400 fffffa80`00000003 fffff880`04cbeca5 fffffa80`069e83b0 : 0x3
STACK_COMMAND: kb
FOLLOWUP_IP:
dnelwf64+3fd7
fffff880`018c8fd7 ?? ???
SYMBOL_STACK_INDEX: 9
SYMBOL_NAME: dnelwf64+3fd7
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dnelwf64
IMAGE_NAME: dnelwf64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cfa5a0b
FAILURE_BUCKET_ID: X64_0xC8_dnelwf64+3fd7
BUCKET_ID: X64_0xC8_dnelwf64+3fd7
Followup: MachineOwner
---------
0: kd> lm t n
start end module name
fffff800`00bae000 fffff800`00bb8000 kdcom kdcom.dll Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`0360d000 fffff800`03656000 hal hal.dll Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`03656000 fffff800`03c3f000 nt ntkrnlmp.exe Fri Apr 08 23:15:23 2011 (4D9FDD5B)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00cd1000 fffff880`00d20000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00d20000 fffff880`00d34000 PSHED PSHED.dll Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d34000 fffff880`00d92000 CLFS CLFS.SYS Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d92000 fffff880`00dee000 volmgrx volmgrx.sys Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00e55000 fffff880`00e5e000 compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`00e5e000 fffff880`00e6a000 BATTC BATTC.SYS Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`00e6a000 fffff880`00e7f000 volmgr volmgr.sys Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00e7f000 fffff880`00e99000 mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00e99000 fffff880`00ea0000 pciide pciide.sys Mon Jul 13 18:19:49 2009 (4A5BC115)
fffff880`00ea0000 fffff880`00eb0000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00ec2000 fffff880`00f66000 Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f66000 fffff880`00f75000 WDFLDR WDFLDR.SYS Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f75000 fffff880`00fcc000 ACPI ACPI.sys Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00fcc000 fffff880`00fd5000 WMILIB WMILIB.SYS Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00fd5000 fffff880`00fdf000 msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01083000 csc csc.sys Sat Nov 20 03:27:12 2010 (4CE79470)
fffff880`01083000 fffff880`01094000 blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`01094000 fffff880`010ba000 tunnel tunnel.sys Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`010ba000 fffff880`010c2000 FwLnk FwLnk.sys Mon Jul 06 19:51:41 2009 (4A529C1D)
fffff880`010f1000 fffff880`0112d000 vmbus vmbus.sys Sat Nov 20 03:57:29 2010 (4CE79B89)
fffff880`0112d000 fffff880`01141000 winhv winhv.sys Sat Nov 20 03:20:02 2010 (4CE792C2)
fffff880`01141000 fffff880`01176000 tmlwf tmlwf.sys Sat Apr 24 09:34:50 2010 (4BD3018A)
fffff880`01176000 fffff880`011c7000 rdbss rdbss.sys Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`011c7000 fffff880`011f8000 srvnet srvnet.sys Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`01200000 fffff880`01272000 cng cng.sys Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`01272000 fffff880`01290000 dfsc dfsc.sys Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`01293000 fffff880`0149b000 iaStor iaStor.sys Thu Dec 17 12:41:59 2009 (4B2A7B77)
fffff880`0149b000 fffff880`014a4000 atapi atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`014a4000 fffff880`014ce000 ataport ataport.SYS Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`014ce000 fffff880`014d9000 msahci msahci.sys Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`014d9000 fffff880`014e4000 amdxata amdxata.sys Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`014e4000 fffff880`01530000 fltmgr fltmgr.sys Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01530000 fffff880`01544000 fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`01544000 fffff880`0154fe00 PxHlpa64 PxHlpa64.sys Tue Jun 23 18:16:35 2009 (4A416253)
fffff880`01550000 fffff880`015ae000 msrpc msrpc.sys Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`015ae000 fffff880`015de000 CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`015de000 fffff880`015fb000 tmtdi tmtdi.sys Sat Apr 24 09:35:13 2010 (4BD301A1)
fffff880`01600000 fffff880`0160f000 discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`0160f000 fffff880`017b2000 Ntfs Ntfs.sys Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`017b2000 fffff880`017cd000 ksecdd ksecdd.sys Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`017cd000 fffff880`017de000 pcw pcw.sys Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`017de000 fffff880`017e8000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`017e8000 fffff880`017f4000 nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`017f4000 fffff880`017ff000 mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`01800000 fffff880`01860000 NETIO NETIO.SYS Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01860000 fffff880`0188b000 ksecpkg ksecpkg.sys Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0188b000 fffff880`018c5000 fvevol fvevol.sys Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`018c5000 fffff880`018ea000 dnelwf64 dnelwf64.sys Sat Dec 04 09:11:07 2010 (4CFA5A0B)
fffff880`018ea000 fffff880`018f1000 TVALZFL TVALZFL.sys Fri Jun 19 05:05:44 2009 (4A3B62F8)
fffff880`018f2000 fffff880`019e5000 ndis ndis.sys Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`019e5000 fffff880`01a00000 wanarp wanarp.sys Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`01a00000 fffff880`01a26000 pacer pacer.sys Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`01a2b000 fffff880`01c2f000 tcpip tcpip.sys Sun Apr 24 21:37:30 2011 (4DB4DE6A)
fffff880`01c2f000 fffff880`01c79000 fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01c79000 fffff880`01c89000 vmstorfl vmstorfl.sys Sat Nov 20 03:57:30 2010 (4CE79B8A)
fffff880`01c89000 fffff880`01c91000 wd wd.sys Mon Jul 13 18:19:55 2009 (4A5BC11B)
fffff880`01c91000 fffff880`01cdd000 volsnap volsnap.sys Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01cdd000 fffff880`01ce1e00 TVALZ_O TVALZ_O.SYS Mon Jul 13 21:19:26 2009 (4A5BEB2E)
fffff880`01ce2000 fffff880`01d5c000 tos_sps64 tos_sps64.sys Wed Jun 24 00:31:09 2009 (4A41BA1D)
fffff880`01d5c000 fffff880`01d5df80 Thpevm Thpevm.SYS Mon Jun 29 03:15:37 2009 (4A487829)
fffff880`01d5e000 fffff880`01d6a000 thpdrv thpdrv.sys Sun Jun 28 21:02:56 2009 (4A4820D0)
fffff880`01d6a000 fffff880`01d72000 spldr spldr.sys Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01d72000 fffff880`01dac000 rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01dac000 fffff880`01dbe000 mup mup.sys Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01dbe000 fffff880`01dc7000 hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01dc7000 fffff880`01ddd000 disk disk.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01deb000 fffff880`01dff000 termdd termdd.sys Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`02e15000 fffff880`02ffd000 VSApiNt VSApiNt.sys Wed Oct 20 05:41:23 2010 (4CBEC753)
fffff880`03e00000 fffff880`03ea6000 peauth peauth.sys Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`03eaf000 fffff880`03f0e000 TmXPFlt TmXPFlt.sys Wed Oct 20 05:46:42 2010 (4CBEC892)
fffff880`03f0e000 fffff880`03f2f000 WudfPf WudfPf.sys Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`03f2f000 fffff880`03f4b000 SWIPsec SWIPsec.sys Fri Jan 14 18:08:19 2011 (4D30E573)
fffff880`03f4b000 fffff880`03f60000 lltdio lltdio.sys Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03f60000 fffff880`03fb3000 nwifi nwifi.sys Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`03fb3000 fffff880`03fc6000 ndisuio ndisuio.sys Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`03fc6000 fffff880`03fde000 rspndr rspndr.sys Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`04400000 fffff880`04608000 dump_iaStor dump_iaStor.sys Thu Dec 17 12:41:59 2009 (4B2A7B77)
fffff880`04621000 fffff880`0464b000 cdrom cdrom.sys Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`0464b000 fffff880`04654000 Null Null.SYS Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`04654000 fffff880`0465b000 Beep Beep.SYS Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`0465b000 fffff880`04669000 vga vga.sys Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`04669000 fffff880`0468e000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`0468e000 fffff880`0469e000 watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`0469e000 fffff880`046a7000 RDPCDD RDPCDD.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`046a7000 fffff880`046b0000 rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`046b0000 fffff880`046b9000 rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`046b9000 fffff880`046c4000 Msfs Msfs.SYS Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`046c4000 fffff880`046d5000 Npfs Npfs.SYS Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`046d5000 fffff880`046f7000 tdx tdx.sys Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`046f7000 fffff880`04704000 TDI TDI.SYS Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`04704000 fffff880`0478d000 afd afd.sys Sun Apr 24 21:33:58 2011 (4DB4DD96)
fffff880`0478d000 fffff880`047d2000 netbt netbt.sys Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`047d2000 fffff880`047db000 wfplwf wfplwf.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`047db000 fffff880`047f1000 vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`047f1000 fffff880`04800000 netbios netbios.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`04800000 fffff880`0481e000 i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`0481e000 fffff880`04830000 umbus umbus.sys Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04830000 fffff880`04924000 dxgkrnl dxgkrnl.sys Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`04924000 fffff880`0496a000 dxgmms1 dxgmms1.sys Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`0496a000 fffff880`0498e000 HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`0498e000 fffff880`0499f000 HECIx64 HECIx64.sys Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`0499f000 fffff880`049f5000 Rt64win7 Rt64win7.sys Wed Jun 23 04:10:45 2010 (4C21CF95)
fffff880`04c00000 fffff880`04c0f000 kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04c1d000 fffff880`04d4a000 rtl8192se rtl8192se.sys Mon Apr 26 12:23:06 2010 (4BD5CBFA)
fffff880`04d4a000 fffff880`04d57000 vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`04d57000 fffff880`04d70000 risdpe64 risdpe64.sys Tue Jul 28 04:24:10 2009 (4A6EC3BA)
fffff880`04d70000 fffff880`04d89000 rimspe64 rimspe64.sys Wed Jul 01 18:54:49 2009 (4A4BF749)
fffff880`04d89000 fffff880`04ddf000 rixdpe64 rixdpe64.sys Sat Jul 04 05:27:00 2009 (4A4F2E74)
fffff880`04ddf000 fffff880`04df0000 usbehci usbehci.sys Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`04df0000 fffff880`04df4500 CmBatt CmBatt.sys Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`05000000 fffff880`05016000 AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`05016000 fffff880`0503a000 rasl2tp rasl2tp.sys Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`0503a000 fffff880`05046000 ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`05046000 fffff880`05075000 ndiswan ndiswan.sys Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`05075000 fffff880`05090000 raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`05090000 fffff880`050b1000 raspptp raspptp.sys Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`050b1000 fffff880`050cb000 rassstp rassstp.sys Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`050cb000 fffff880`050d8000 tap0901 tap0901.sys Fri Dec 11 17:48:03 2009 (4B22DA33)
fffff880`050d8000 fffff880`050ec380 pcouffin pcouffin.sys Tue Dec 05 08:39:30 2006 (457584A2)
fffff880`050f4000 fffff880`05145000 SynTP SynTP.sys Thu Oct 15 21:28:35 2009 (4AD7DA53)
fffff880`05145000 fffff880`05146f00 USBD USBD.SYS Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`05147000 fffff880`05156000 mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`05156000 fffff880`05160000 tdcmdpst tdcmdpst.sys Thu Jul 30 03:39:35 2009 (4A715C47)
fffff880`05160000 fffff880`0516d000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:17:04 2009 (4A1151C0)
fffff880`0516d000 fffff880`05183000 intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`05183000 fffff880`05193000 CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`05193000 fffff880`0519b000 serscan serscan.sys Mon Jul 13 19:35:32 2009 (4A5BD2D4)
fffff880`051a2000 fffff880`051a7200 ksthunk ksthunk.sys Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`051a8000 fffff880`051eb000 ks ks.sys Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`051eb000 fffff880`051f6000 rdpbus rdpbus.sys Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`051f6000 fffff880`051f7480 swenum swenum.sys Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05a11000 fffff880`0653a080 nvlddmkm nvlddmkm.sys Fri Jan 15 14:45:08 2010 (4B50D3D4)
fffff880`0653b000 fffff880`0653c180 nvBridge nvBridge.kmd Fri Jan 15 14:15:31 2010 (4B50CCE3)
fffff880`0653d000 fffff880`0657b000 1394ohci 1394ohci.sys Sat Nov 20 04:44:56 2010 (4CE7A6A8)
fffff880`0657b000 fffff880`065d1000 USBPORT USBPORT.SYS Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`0682c000 fffff880`06886000 usbhub usbhub.sys Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`06886000 fffff880`0689b000 NDProxy NDProxy.SYS Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`0689b000 fffff880`068b3000 nvhda64v nvhda64v.sys Fri Aug 21 15:23:50 2009 (4A8F0256)
fffff880`068b3000 fffff880`068f0000 portcls portcls.sys Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`068f0000 fffff880`06912000 drmk drmk.sys Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`06912000 fffff880`06920000 crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`06920000 fffff880`06933000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`06933000 fffff880`06941000 monitor monitor.sys Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`06941000 fffff880`0695e000 usbccgp usbccgp.sys Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`0695e000 fffff880`06970000 dc3d dc3d.sys Thu Jul 01 05:07:45 2010 (4C2C68F1)
fffff880`06970000 fffff880`06978080 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`06979000 fffff880`06987000 hidusb hidusb.sys Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`06987000 fffff880`069a0000 HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`069a0000 fffff880`069ae000 kbdhid kbdhid.sys Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`069ae000 fffff880`069bb000 mouhid mouhid.sys Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`069bb000 fffff880`069c9000 point64k point64k.sys Fri May 08 03:53:29 2009 (4A03F309)
fffff880`069c9000 fffff880`069ec000 luafv luafv.sys Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`069ec000 fffff880`069fb000 TmPreFlt TmPreFlt.sys Wed Oct 20 05:46:37 2010 (4CBEC88D)
fffff880`06a00000 fffff880`06a0c000 Dxapi Dxapi.sys Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`06a0e000 fffff880`06bfa180 RTKVHD64 RTKVHD64.sys Mon Nov 02 04:44:45 2009 (4AEEB81D)
fffff880`07400000 fffff880`0742d000 mrxsmb mrxsmb.sys Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`0742d000 fffff880`0747b000 mrxsmb10 mrxsmb10.sys Tue Apr 26 21:39:40 2011 (4DB781EC)
fffff880`0747b000 fffff880`0749f000 mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`0749f000 fffff880`074a9000 vwifimp vwifimp.sys Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`074a9000 fffff880`074cd000 ntk_dtv_64 ntk_dtv_64.sys Mon Apr 20 21:57:48 2009 (49ED362C)
fffff880`074cd000 fffff880`074d8000 secdrv secdrv.SYS Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`074d8000 fffff880`074ea000 tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`074f2000 fffff880`075bb000 HTTP HTTP.sys Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`075bb000 fffff880`075d9000 bowser bowser.sys Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`075d9000 fffff880`075f1000 mpsdrv mpsdrv.sys Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`0803a000 fffff880`081f9000 tmwfp tmwfp.sys Sat Apr 24 09:34:11 2010 (4BD30163)
fffff880`0881e000 fffff880`08887000 srv2 srv2.sys Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`08887000 fffff880`0891f000 srv srv.sys Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`0891f000 fffff880`08947000 mrxdav mrxdav.sys Sat Nov 20 03:26:42 2010 (4CE79452)
fffff880`089b8000 fffff880`089c3000 asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`089e1000 fffff880`089eb000 swvnic swvnic.sys Sun Feb 22 21:04:50 2009 (49A21252)
fffff960`00060000 fffff960`00373000 win32k win32k.sys unavailable (00000000)
fffff960`004d0000 fffff960`004da000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`006a0000 fffff960`006c7000 cdd cdd.dll unavailable (00000000)
fffff960`00970000 fffff960`009d1000 ATMFD ATMFD.DLL unavailable (00000000)
Unloaded modules:
fffff880`089d7000 fffff880`089e1000 swvnic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000A000
fffff880`089cd000 fffff880`089d7000 swvnic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000A000
fffff880`089c3000 fffff880`089cd000 swvnic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000A000
fffff880`08947000 fffff880`089b8000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`01ddd000 fffff880`01deb000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`04406000 fffff880`0460e000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00208000
fffff880`0460e000 fffff880`04621000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
fffff880`0519b000 fffff880`051a2000 pgeffect.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00007000 |
| My System Specs |
| 03 Aug 2011 | #3 |
| | That is quite odd, he does not have anything Citrix or Cisco on this laptop. He does have the software for the OpenVPN client and the SonicWALL Global VPN client. I wonder if either of those could use that driver? His SonicWALL Global VPN Client seems to connect correctly.... I know he has told me that iTunes does not see his iPod Touch when it is plugged in. |
| My System Specs |
| . |
| |
| 03 Aug 2011 | #4 |
| | well the process described at the link is a repair process. It's possible sonicwall... nay likely sonicwall is using a cisco foundation. |
| My System Specs |
| 03 Aug 2011 | #5 |
| | When I ran the FixIt on the Citrix site it did say that the SonicWALL global VPN client was using that driver. I am the network admin for this company, do you just use notepad to view those memory dumps? When I went back to the user that had the issue to tell him that I upgraded the Cisco DNE driver as that was what the dump said was the cause of the BSOD, he did say then that the BSOD did say something about Cisco. So I am going to mark this fixed... Thank you for your time. |
| My System Specs |
| 03 Aug 2011 | #6 |
| | Reading dump files is a bit complicated actually. If you are interested I would just google windbg and start reading and downloading. |
| My System Specs |
 |
BSOD Crash problems?
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