Sleep issues (never powers off)

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  1. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #11

    So I ran the repair one time and got an error like "Could not save options". Then when I rebooted I get the following error:

    "windows failed to start. a recent hardware or software change might be the cause. to fix the problem

    ...

    File: \Boot\BCD
    Status: 0xc000000f
    Info: an error occurred while attempting to read the boot configuration data"
      My Computer


  2. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #12

    I tried the repair and received an error like "Could not save options ...".

    Now when I boot the laptop I get the following error:

    "windows failed to start. a recent hardware or software change might be the cause

    ...

    File: \Boot\BCD
    Status: 0xc000000f
    Info: An error occurred while attempting to read the boot configuration data.
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #13

    Well, it looks like there's an issue with your hard drive that prevents the BCD from being saved - and I'd have to wonder if it's related to the BSOD.

    Status: 0xc000000f is
    STATUS_NO_SUCH_FILE ((NTSTATUS)0xC000000F
    Which says to me that the system can't find the BCD store - which means that there's issues with the partition (IMO)
    Are you running Startup Repair from a disk or from the built in partition on the hard drive. I prefer to use it from a disk as it seems to work better for me (even if I have to load the drivers manually). And, I suggest running it 3 times (rebooting inbetween) for maximum effectiveness.

    I recall using Partition Magic years ago. I used it a lot and eventually found that using it too much would cause my system to become unrepairable. The only fix was a full format of the hard drive.

    BTW - I'm asking a friend to have a look at this topic also.
      My Computer


  4. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I went ahead and deleted all the partitions on the disk and recreated one for the retail Win 7 Home Premium install. After install the shut down/sleep problem is still present.

    I ran the repair from a thumb drive. I will try again tonight from a DVD.

    I will also rerun xperf to see if we get anything different.
      My Computer


  5. Posts : 845
    Windows 7 - Vista
       #15

    Wipe the entire HDD with KillDisk; reinstall Windows 7.

    Format HDD - sysnative.com - MVP

    If sleep issue present after full retail install, unknown hardware failure is the likely cause.

    Regards. . .

    jcgriff2

    `
      My Computer


 
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