New
#1
"Windows Explorer stopped working"
Help needed, guys and gals!
Didnīt know to which category my issue belongs so I put it here. Mods, feel free to move.
Have had no crashes or other problems, have fallen in love with W7. But now there is a major problem. Until today Iīve been using my Logitech bluetooth KB & mouse (see specs) with W7 drivers without problems, but earlier today I got this stupid idea and installed Logitech Setpoint 4.72 to be able to use all the special functions and keys.
Like Setpoint installation told me, I turned Firewall and Defender off. Installation was OK, Setpoint connection helper found KB and mouse. And then came this:
Attachment 19627
Notice please that the otion RESTART THE PROGRAM is not even present, only check solution and close or close.
Problems details here:
Problem signature:
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.1.7100.0
Application Timestamp: 49ee974f
Fault Module Name: StackHash_6c37
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 6c37
Additional Information 2: 6c3785e28f2114beca863a6e1294065e
Additional Information 3: c30e
Additional Information 4: c30ed29dde55986140e1f0bb37437293
I can start programs using Task Manager > File > New Task, but all Windows features are disabled (Win-key shortcuts etc.). My dual screen system looks now like this:
Attachment 19628
(To the left screen 1 = laptop, where you normally had all the icons, gadgets and taskbar)
Did a system restore, so Setpoint is no longer installed.
What now?
Last edited by Kari; 24 Jul 2009 at 11:57. Reason: Problem solved