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Windows 7: ntdll.dll Causeing Game to Crash


06 Aug 2011   #1

Windows 7 Home Premium 64bit.
 
 
ntdll.dll Causeing Game to Crash

Hello, would just like to start off by saying, sorry if this has been covered somewhere i looked around and couldn't find it if it has.

I started getting this problem about 2 weeks ago, whenever i try to run this game (Darkfall) it gets to the lobby and comes up an error saying Darkfall has stopped working and when i expand the error box is has

Problem signature:
Problem Event Name: APPCRASH
Application Name: Lobby.exe
Application Version: 1.0.47.0
Application Timestamp: 4d4594f4
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c00000fd
Exception Offset: 0003aeda
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: f240
Additional Information 2: f24013664da5bd025d4f6ccdd6ef4be8
Additional Information 3: 20b2
Additional Information 4: 20b2760c6cdf2fee3f158c72ee900ca7

It doesn't come up for anything else (firefox, other games, everything else runs fine).

I've been talking with support from that game and they basically said its a windows error they cant help, so here i am heh.

I don't know a whole lot about computers, I've always just sort of figured things out as i went but this one has me stumped, i cant seem to figure out how to fix it.

I've tried reinstalling the game, ran a file check, tried running a system restore but it didn't go back far enough to fix it, i don't have any viruses or anything like that on the computer.

So if anybody here has any ideas on how i could fix this i would greatly appreciate it.

Also, sorry if this was the wrong place for it, wasn't sure where to post it.

My System SpecsSystem Spec
.

06 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Tedd View Post
Hello, would just like to start off by saying, sorry if this has been covered somewhere i looked around and couldn't find it if it has.

I started getting this problem about 2 weeks ago, whenever i try to run this game (Darkfall) it gets to the lobby and comes up an error saying Darkfall has stopped working and when i expand the error box is has

Problem signature:
Problem Event Name: APPCRASH
Application Name: Lobby.exe
Application Version: 1.0.47.0
Application Timestamp: 4d4594f4
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c00000fd
Exception Offset: 0003aeda
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: f240
Additional Information 2: f24013664da5bd025d4f6ccdd6ef4be8
Additional Information 3: 20b2
Additional Information 4: 20b2760c6cdf2fee3f158c72ee900ca7

It doesn't come up for anything else (firefox, other games, everything else runs fine).

I've been talking with support from that game and they basically said its a windows error they cant help, so here i am heh.

I don't know a whole lot about computers, I've always just sort of figured things out as i went but this one has me stumped, i cant seem to figure out how to fix it.

I've tried reinstalling the game, ran a file check, tried running a system restore but it didn't go back far enough to fix it, i don't have any viruses or anything like that on the computer.

So if anybody here has any ideas on how i could fix this i would greatly appreciate it.

Also, sorry if this was the wrong place for it, wasn't sure where to post it.






To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
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 ntdll.dll Causeing Game to Crash




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