Unexpected rusults in crash dumpBSOD

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  1. Posts : 8
    windows7 32 bit
       #1

    Unexpected rusults in crash dumpBSOD


    Hello everyone i have recently had a crash dump file appear.

    I am loadng it here to be reviewed any help ismore the welcome

    Thank you


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 837BE487
    BCP3: B161575C
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\082911-38267-01.dmp
    C:\Users\Jamie.terry-PC\AppData\Local\Temp\WER-134316-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #2

    Hello Anstel117, welcome to SF!

    Please post full info as requested here: https://www.sevenforums.com/crashes-d...tructions.html

    Your dump claims a couple of standard W7 drivers. They can't really be the problem unless you have a problem with W7 Windows Updates:

    Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
    For help or reset see: Windows Update - Reset
      My Computer


  3. Posts : 8
    windows7 32 bit
    Thread Starter
       #3

    That didnt work same same BSOD


    I just loaded windows 7 not sure if that is important. I just did what the post said to fix issue and 3 minutes later BSOD with the same error message.

    Please help. It will run in SAFE MODE but continually restart in normal mode.

    Thank you in advance
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #4

    Please post full info as requested here: Blue Screen of Death (BSOD) Posting Instructions
    When you do that, it will also give us the newest dump.
      My Computer


  5. Posts : 8
    windows7 32 bit
    Thread Starter
       #5

    BSOD need Help Please


    I did ask requestedand got thesameerror message here is the minidump file.

    I thank you in advancefor any and all Help
      My Computer


  6. Posts : 1,808
    Windows 7 64b Ultimate
       #6

    This again is only a dump. It does not include the log files we need. Hard to help correctly without those logs.

    This dump is a common one that could be hardware, a full disk or drivers.
    It blames a standard W7 driver which, by itself cannot really be messed up as you'd have much greater problems if it was...

    It does seem to point to Windows Update still not being fulfilled. However, as the driver mentioned is part of Windows anti-malware, I suggest:

    1. Do a full system scan with Malwarebytes Anti-Malware.
    2. Check Windows Update again.. make sure you follow the tut:
    You also have some problems with Windows Update
    Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
    For help or reset see: Windows Update - Reset
    3. Only when the above, after testing, has not helped:
    Try this free video stress test: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    - Click "Quit" to exit
      My Computer


  7. Posts : 8
    windows7 32 bit
    Thread Starter
       #7

    It seems my Windows Updater wont open now.. And again a BSOD occured
      My Computer


  8. Posts : 1,808
    Windows 7 64b Ultimate
       #8

    Run in Safe mode for a while to see if that is stable? Safe Mode - Windows 7 Forums
      My Computer


  9. Posts : 8
    windows7 32 bit
    Thread Starter
       #9

    it wont run in safe mode eithe the windows updater. And I cant find a fix that runs in safe mode
      My Computer


  10. Posts : 1,808
    Windows 7 64b Ultimate
       #10

    Did you RESET windows update as described in the tutorial?
      My Computer


 
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