BSOD on BugCheck. Win 7 64

homer15908 · 07 Aug 2011

Hi guys. I'm following the BSOD posting instructions. If I miss anything let me know

Windows 7 x64 ultimate

Mobo ga-790xta-ud4
CPU amd phenom II x4 965
Memory G.skill 8gb 1600 2x4gb 1.5v. f3-12800cl9d-8gbrl
Graphics Powercolor 6870
Hard Drives gskill fm-25s2s-120gbp2
st350032 0as
Power Supply OCZ modsomething. 550 watts I believe.

I received the bsod when idling in Lineage 2. It started a bugcheck, then restarted. This is my first bsod in quite a while, so I decided to post here :)

Any help is appreciated. Thanks in advance.

MvdB · 09 Aug 2011

Hello Homer, Welcome to SF!

You have some old crash dumps in there too. Did you change anything to fix those or are they just sporadic?

There a couple of interesting things going on:

First Windows Updates, multiple failures there and multiple device drivers that seem to be unclear or unavailable in the dump info, that should be updated through WU. Seems as if that process was botched somehow.

Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset

Your second to last dump, shows a similar pattern. Also points to a standard W7 driver (atapi) that caused an inconsistent power state. That could mean something is wrong in your device power-settings somewhere but I would first finish the updates and check power/energy saving settings after new dumps occur.

homer15908 · 09 Aug 2011

"First Windows Updates, multiple failures there and multiple device drivers that seem to be unclear or unavailable in the dump info, that should be updated through WU. Seems as if that process was botched somehow."

Finished the updates. There were three. One was for my nic, the second was for my monitor driver, and the third was for my printer driver.

"Your second to last dump, shows a similar pattern. Also points to a standard W7 driver (atapi) that caused an inconsistent power state. That could mean something is wrong in your device power-settings somewhere but I would first finish the updates and check power/energy saving settings after new dumps occur. "

I went to Start>Control Panel>Power Options. Its set to balanced. Should I change it to High Performance?

Thanks for your help :)

MvdB · 09 Aug 2011

I would do one thing at a time even though difficult if you can't trigger test a BSOD. Wait and work normally to see if your system is still unstable. If you get more BSOD's, upload dmp and we'll start looking at the energy settings...

homer15908 · 09 Aug 2011

" I would do one thing at a time even though difficult if you can't trigger test a BSOD. Wait and work normally to see if your system is still unstable. If you get more BSOD's, upload dmp and we'll start looking at the energy settings..."

Sounds good. If I get another BSOD, I'll post in this thread. Thanks for your help :)

MvdB · 09 Aug 2011

My pleasure! Hope it is ok now... have a great day/night ...depending on your timezone

homer15908 · 31 Aug 2011

Hello again. Since the last post, I've received maybe two to three bsod's. My Team Fortress 2 game has crashed to desktop, but am not sure if this is related. The last bsod I received was in Lineage 2 again. I wasn't doing anything special, just sat down in town. I've uploaded new files as a zipped attachment. Any help in the right direction is appreciated :). Thanks again in advance.