BSOD when watching videos on youtube?


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD when watching videos on youtube?


    Okay, I just sent my laptop to hp because it had problems with overheating.
    It's a HP Pavillion dv7-4050ed.
    It doesn't overheat anymore but, when i reinstalled it, after like 1 month it was giving me BSOD's while watching movies on youtube.
    I don't know what to do.. here's my error, it's in dutch sorry for that:


    Probleemhandtekening:
    Gebeurtenisnaam van probleem: BlueScreen
    Versie van besturingssysteem: 6.1.7600.2.0.0.256.1
    Landinstelling-id: 1043

    Aanvullende informatie over dit probleem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88005F447B6
    BCP3: FFFFF880021A68B8
    BCP4: FFFFF880021A6110
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Bestanden die helpen bij het beschrijven van het probleem:
    C:\Windows\Minidump\080811-24507-01.dmp
    C:\Users\Wipeout\AppData\Local\Temp\WER-56472-0.sysdata.xml

    Lees de onlineprivacyverklaring:
    Windows 7 Privacy Statement - Microsoft Windows

    Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
    C:\Windows\system32\nl-NL\erofflps.txt
    Last edited by WipeoutX; 08 Aug 2011 at 16:16. Reason: Added minidump
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    WipeoutX said:
    Okay, I just sent my laptop to hp because it had problems with overheating.
    It's a HP Pavillion dv7-4050ed.
    It doesn't overheat anymore but, when i reinstalled it, after like 1 month it was giving me BSOD's while watching movies on youtube.
    I don't know what to do.. here's my error, it's in dutch sorry for that:


    Probleemhandtekening:
    Gebeurtenisnaam van probleem: BlueScreen
    Versie van besturingssysteem: 6.1.7600.2.0.0.256.1
    Landinstelling-id: 1043

    Aanvullende informatie over dit probleem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88005F447B6
    BCP3: FFFFF880021A68B8
    BCP4: FFFFF880021A6110
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Bestanden die helpen bij het beschrijven van het probleem:
    C:\Windows\Minidump\080811-24507-01.dmp
    C:\Users\Wipeout\AppData\Local\Temp\WER-56472-0.sysdata.xml

    Lees de onlineprivacyverklaring:
    Windows 7 Privacy Statement - Microsoft Windows

    Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
    C:\Windows\system32\nl-NL\erofflps.txt

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I added the minidump


    like you said
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #4

    Hello Wipeout, as I said in the parallel thread, I'll answer here and we close the other.

    Your dump blames a driver ewusbnet.sys.
    It is probably USB miniport driver that you use for (maybe T-Mobile ) (smart)phone connectivity. De-install to test stability or if you really need it and want to try, see if you can download a working driver, mostly best is, the latest from the carrier (t-mobile or such) that you got the phone (SIM) from.

    If this does not solve things right away please also fill in the rest of theinfor we need, not just a dump:
    https://www.sevenforums.com/crashes-d...tructions.html

    You also have a older (maybe related) driver that might need updating or could be updated if you renew your phone connect package:
    NWADIenum.sys
      My Computer


 

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