Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I've spent 4 days troubleshooting, i'm at a complete loss. please help

08 Aug 2011   #1
wr17h3

windows 7 32bit
 
 
I've spent 4 days troubleshooting, i'm at a complete loss. please help


EDIT, PROBLEM SOLVED:
I was finally able to re-install windows using a usb drive. Everything is good now. No idea what the hell happened though, i'm lost.


I'm having all sorts of errors. I believe it started happening yesterday when I used Revo Uninstaller to uninstall a bunch of BS programs that I don't use. I may have accidentally uninstalled something important.
FYI my cd drive is broke and I do not have any installation disks. I have windows 7 professional Sony Vaio VGN-NS230E. I bought a usb drive and tried to boot from it, but it does not work - i dont know what I am doing wrong

Issues:

- no sound (fixed)

- explorer constantly crashes.

- sfc /scannow does not work - error: "Windows Resource Protection could not start the repair service"

- system restore does not work - error: "Volume shadow Copy Service used by system restore is not working (event log 0x81000202)"

- cannot open picture files: "class not registered"

- cannot open some executables: "the windows installer service could not be accessed"

- windows keeps telling me i have updates available, but when I click it it says i'm up to date.

- windows update says i have never installed any updates (ive installed them all)

I've ran every piece of malware/antivirus/hijacker etc software I could find. It found a few things and removed them but these problems are still occurring

Should also be noted that my entire hdd is encrypted through TruCrypt

I've spent the past 4 days troubleshooting this problem and tried numerous fixes, none have worked. please help.


I bought a USB drive with money that I should not have spent. Upon installing windows I get the error "Windows could not retrieve information about the disks on this computer." ..... i'm completely lost.. I tried to hit the 'populate' button in device manager and it says "volume information about this disk cannot be found".

Certain EXE's dont even run. What the hell is going on?


My System SpecsSystem Spec
08 Aug 2011   #2
cluberti

Windows 8.1 x64
 
 

While your problems are all over the place, they're more likely self-inflicted than malicious in nature (which I think you've already figured out, given the wording and tone of your post). So, I wanted to talk about the second part, the bootable USB key (or lack thereof). Specifically what did you do to try and make the key bootable (so you can ultimately run the Windows 7 repair options, I would assume)?
My System SpecsSystem Spec
08 Aug 2011   #3
wr17h3

windows 7 32bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
While your problems are all over the place, they're more likely self-inflicted than malicious in nature (which I think you've already figured out, given the wording and tone of your post). So, I wanted to talk about the second part, the bootable USB key (or lack thereof). Specifically what did you do to try and make the key bootable (so you can ultimately run the Windows 7 repair options, I would assume)?
First off thanks for the quick response.

What I did was download a copy of the windows 7 professional .ISO file from here Windows 7 Direct Download Links

Then, I used a program called WinToFlash which copied everything from the ISO to the USB drive. I then went into BIOS and configured it to boot from the usb drive (in my case, it was just "external" in the bios options). I save/restart and it just hangs.
My System SpecsSystem Spec
08 Aug 2011   #4
cluberti

Windows 8.1 x64
 
 

Assuming your ISO has a valid MD5/SHA1 hash that matches the one from Digital River, you should be OK there. However, I've never been a big fan of WinToFlash for this particular area, especially when Microsoft makes a tool that does this in a supported way - I would recommend you use that instead and re-test your key.
My System SpecsSystem Spec
08 Aug 2011   #5
wr17h3

windows 7 32bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
Assuming your ISO has a valid MD5/SHA1 hash that matches the one from Digital River, you should be OK there. However, I've never been a big fan of WinToFlash for this particular area, especially when Microsoft makes a tool that does this in a supported way - I would recommend you use that instead and re-test your key.
That's one EXE that won't run.
My System SpecsSystem Spec
08 Aug 2011   #6
cluberti

Windows 8.1 x64
 
 

Interesting. Are you sure you're not infected? At the very least, you could be getting bum downloads (I've never seen that .EXE fail, ever).
My System SpecsSystem Spec
08 Aug 2011   #7
wr17h3

windows 7 32bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
Interesting. Are you sure you're not infected? At the very least, you could be getting bum downloads (I've never seen that .EXE fail, ever).
All 6 scans I ran came up with 1 thing, which was removed, it was a registry entry. it didn't show up when I scanned again. The error I'm getting when I open the exe: the windows installer service could not be accessed

I tried everything on the internet to solve this problem (really, from forums to MS site, services.msc, cmd's). Nothing has worked.
My System SpecsSystem Spec
08 Aug 2011   #8
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

It sounds very much as though the Windows Installer is badly corrupted.

You could try running these two commands from the command prompt window with elevated privileges:

msiexec /unreg
msiexec /regserver
My System SpecsSystem Spec
08 Aug 2011   #9
wr17h3

windows 7 32bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
It sounds very much as though the Windows Installer is badly corrupted.

You could try running these two commands from the command prompt window with elevated privileges:

msiexec /unreg
msiexec /regserver
Been there, done that.
My System SpecsSystem Spec
08 Aug 2011   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by wr17h3 View Post
Quote   Quote: Originally Posted by seavixen32 View Post
It sounds very much as though the Windows Installer is badly corrupted.

You could try running these two commands from the command prompt window with elevated privileges:

msiexec /unreg
msiexec /regserver
Been there, done that.
Oh well, sorry I bothered.
My System SpecsSystem Spec
Reply

 I've spent 4 days troubleshooting, i'm at a complete loss. please help




Thread Tools





Similar help and support threads
Thread Forum
Windows Easy Transfer reports it will take DAYS to complete
I'm trying to migrate to Win 7 32-bit from one of my old XP computers. I only use this particular PC in my entertainment system, more or less as a jukebox. I downloaded Easy Transfer for 32-bit and started the process. I have less than 200GB to transfer, but the system is now telling me it...
Installation & Setup
Evening Internet Connection Loss -- Unable To Identify Source Of Loss?
I need your help!!! I got a real challenge for you! I am confused! I cannot locate the Internet connection loss source. Every night for the past 5 late evenings my Windows 7 Pro 64-bit has been losing my Internet connection on my desktop computer anywhere between 8 PM-12 AM (Last 3 nights: 11:05...
Network & Sharing
repeated Cutting out - complete loss (in safe mode too) + Log off hang
There are two parts to my issues. Excuse my brevity, but I will come back and add more details soon. My issues come in two parts (maybe I should have two threads?) 1:This is an ongoing issue: Win 7 Ultimate constantly cutting off, usually during utilisation of network resources (e.g....
General Discussion
Power Loss To Notebook Shows Loss of Windows Activation (!!??)
I had a power loss while running on battery (it still showed power left, but suddenly shut down anyway) and when I restart, it reports that the Windows is not activated and Window is not genuine and system might be a victim of "counterfeiting." Is this a virus (I have MSE on continuously and...
Windows Updates & Activation
Complete loss of sound on my Dell XPS 8300?
I have had my computer for about 4-5 months now, it has always worked perfectly. But 2 days ago, I turned it on and there was absolutely no sound. My speakers have a USB cable and a smaller cable like you have on headphones that goes in jacks. I am really, really bad with computers and I...
Sound & Audio
PLEASE HELP!!! I have spent over 10 hours trying
Okay, so friday night, I finished building a computer Core i5 750 ASRock P55m Pro 2x2 GB G. Skill Ripjaw DDR3 1333 WD Caviar Black 640 GB When I first booted up my computer, I clean installed Windows 7 Ultimate from a genuine upgrade disc I got from school. However, I realized that the...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App