New
#1
BSOD - New computer please help
I am getting this all the time now, today its happened at least 5 times
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 76
BCP1: 0000000000000000
BCP2: FFFFFA80080E2060
BCP3: 0000000000000033
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080811-18564-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-265170-0.sysdata.xml
the computer is only 2 months old, tried restore and it did not work, it has worked previously about a month ago. also getting an error catalyst control center stopped working not sure if that is related. I will try to get teh zip filed loaded. Any ideas or thoughts? I would rather not have to wipe out and reformat. ran malwarebytes and that supposedly fixed a bunch of stuff but is this a virus or hardware problem?
thanks!!