Blue Screen Problem plz help !


  1. Posts : 5
    windows 7 ultimate 64
       #1

    Blue Screen Problem plz help !


    My PC crashes with blue screen the troubleshooter gives this as the problem. Any help would be greatly appreciated>

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000406F8
    BCP4: FFFFF80002C7DB04
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\080911-22822-01.dmp
    C:\Windows\Temp\WER-28111-0.sysdata.xml
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      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 5
    windows 7 ultimate 64
    Thread Starter
       #3

    Sorry , new and not too technical

    Windows 7 Ultimate
    Intel Core2 Quad CPU
    Q9400 @2.6GHZ 2.67 GHZ
    RAM: 8 gb
    System 64 bit
    will do rest now
    Windows 7 Ultimate 2009
    Intel Core2 Quad CPU
    Q9400 @2.6GHZ 2.67 GHZ
    RAM: 8 gb
    System 64 bit
    OEM ID 00426-OEM-8992662-00006
    Last edited by begration; 09 Aug 2011 at 06:24.
      My Computer


  4. Posts : 5
    windows 7 ultimate 64
    Thread Starter
       #4

    Here are zip files
    :)
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    begration said:
    Here are zip files
    :)
    Seems you've uploaded the wrong file, you should upload the zip file named Windows_NT6_BSOD_jcgriff2 located in your Documents folder :)

    Do you have Zone Alarm or any McAfee software installed?
      My Computer


  6. Posts : 5
    windows 7 ultimate 64
    Thread Starter
       #6

    Here is correct zip file. I have avg installed and zone alarm
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    Zone Alarm Firewall caused the BSODs, remove it

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    sptd.sys        fffff880`010a6000    fffff880`011cc000    0x00126000    0x4ad24632    12/10/2009 00:55:14
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000406f8
    Arg4: fffff80002c7db04
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002c72c69 to fffff80002c73700
    
    STACK_TEXT:  
    fffff880`02f6ace8 fffff800`02c72c69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
    fffff880`02f6acf0 fffff800`02c71132 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f6ae30 fffff800`02c7db04 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`03a52fb0 fffff800`02c78da7 : 00000002`00000002 00000000`0282f068 00000000`00000000 00000000`0282f2f0 : nt!SepMandatoryIntegrityCheck+0x14
    fffff880`03a53030 fffff800`02c3bf32 : fffffa80`0a52f080 00000000`00000001 00000000`00000000 fffffa80`07a7c7c8 : nt!SeAccessCheckWithHint+0x317
    fffff880`03a53110 fffff880`01606c5a : 00000000`026d8570 00000000`02840230 00000000`003a2770 000007fe`fdc61931 : nt!SeAccessCheckFromState+0x102
    fffff880`03a53800 fffff880`0160494f : 00000000`c0000022 00000000`00000000 000007ff`fffdf000 000007fe`fdc61aa2 : NETIO!CompareSecurityContexts+0x6a
    fffff880`03a53870 fffff880`016069b5 : 00000000`00000000 00000000`00000000 00000000`77704670 00000000`00000000 : NETIO!MatchValues+0xef
    fffff880`03a538c0 fffff880`01606845 : fffffa80`08484420 fffffa80`0a3ea7f0 fffff880`03a53ae8 fffff880`03a54220 : NETIO!FilterMatch+0x95
    fffff880`03a53910 fffff880`01607ccb : 00000000`00000000 00000000`00000000 fffff880`03a54220 fffff880`03a53ad0 : NETIO!IndexListClassify+0x69
    fffff880`03a53990 fffff880`0183d3a7 : fffff880`03a53e68 fffff880`03a53e68 fffff880`03a54ba0 fffffa80`06d6c280 : NETIO!KfdClassify+0xa4e
    fffff880`03a53d00 fffff880`018367ee : fffff880`01945690 00000000`00000000 fffffa80`099ef6e0 00000000`00000000 : tcpip!WfpAleClassify+0x57
    fffff880`03a53d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO!CompareSecurityContexts+6a
    fffff880`01606c5a 448b442470      mov     r8d,dword ptr [rsp+70h]
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a
    
    BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 5
    windows 7 ultimate 64
    Thread Starter
       #8

    Thanks very much. If i uninstall zone alarm, will my pc be more vulnerable? Should I use something else?
    Sorry to ask but I am lacking knowledge
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    begration said:
    Thanks very much. If i uninstall zone alarm, will my pc be more vulnerable? Should I use something else?
    Sorry to ask but I am lacking knowledge
    No, you can still use the Windows Firewall
      My Computer


 

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