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Windows 7: BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys

11 Aug 2011   #1
Njits

Windows 7
 
 
BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys

Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
to do with it, and I'm not computer heavy so.
If someone here could help me that would be appreciated.
I've included a Dxdiag file with the rest.


My System SpecsSystem Spec
.

11 Aug 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Njits View Post
Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
to do with it I'm not computer heavy so.
If someone here could help me that would be appreciated.
I've included a Dxdiag file with the rest.
Hi Njits welcome to SF

Please follow these steps in this order,

Uninstall and clean bitdefender from your system using the http://www.bitdefender.com/files/Kno...stall_Tool.exe

Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

Download and install Phyxion.net - Driver Sweeper

Download the most recent software driver for your graphic card
AMD Graphics Drivers & Software

Uninstall ati software/driver,restart in safe mode,use driver sweeper to clean any ati remaining fragments,restart.

Install the new ati software/driver.

Update DirectX.

Update your Realtek HD Audio Driver
http://www.realtek.com.tw/downloads/...Level=3&Conn=2

Uninstall any virtual driver software you use,daemon tools,alcohol120%....

And clean sptd because is notorious source of bsod using this tool
http://www.duplexsecure.com/en/downloads

For virtual drive download,install and ude the
http://www.magiciso.com/tutorials/mi...c-overview.htm

--------------------------------
Finish with the above steps and post back with ANY results.
My System SpecsSystem Spec
11 Aug 2011   #3
Njits

Windows 7
 
 

Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
the the whole process?
My System SpecsSystem Spec
.


11 Aug 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Njits View Post
Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
the the whole process?
We try to find and eliminate any bsod sources and bitdefender in many cases had issues win win7 and causes bsod.

So for the moment,please follow and finish the above steps,work,play as usual,wait for results and post back.
My System SpecsSystem Spec
Reply

 BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys




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