BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys

Njits

New member
Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
to do with it, and I'm not computer heavy so.
If someone here could help me that would be appreciated.
I've included a Dxdiag file with the rest.
 
Last edited:

My Computer

OS
Windows 7
Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
to do with it I'm not computer heavy so.
If someone here could help me that would be appreciated.
I've included a Dxdiag file with the rest.

Hi Njits welcome to SF :)

Please follow these steps in this order,

Uninstall and clean bitdefender from your system using the http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool.exe

Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

Download and install Phyxion.net - Driver Sweeper

Download the most recent software driver for your graphic card
AMD Graphics Drivers & Software

Uninstall ati software/driver,restart in safe mode,use driver sweeper to clean any ati remaining fragments,restart.

Install the new ati software/driver.

Update DirectX.

Update your Realtek HD Audio Driver
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2

Uninstall any virtual driver software you use,daemon tools,alcohol120%....

And clean sptd because is notorious source of bsod using this tool
http://www.duplexsecure.com/en/downloads

For virtual drive download,install and ude the
http://www.magiciso.com/tutorials/miso-magicdisc-overview.htm

--------------------------------
Finish with the above steps and post back with ANY results.
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
the the whole process?
 

My Computer

OS
Windows 7
Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
the the whole process?

We try to find and eliminate any bsod sources and bitdefender in many cases had issues win win7 and causes bsod.

So for the moment,please follow and finish the above steps,work,play as usual,wait for results and post back.
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
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