BSOD Occuring Frequently


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSOD Occuring Frequently


    System is X64

    Original OS was Win 7 Home Premium OEM, but used Anytime Upgrade to Windows 7 Professional.

    System Hardware is all original and came with PC purchased on 06/28/2010
    Original OEM was on PC at time of purchase. Win 7 Professional Anytime Upgrade done on 05/19/2011

    Additional Details: BSOD occurs several times a week and at random times. The most frequent occurrence is on start-up. It usually crashes once when first I first boot the system up for the day then it is usually fine. It occurs to a less frequent degree after start-up, but still happens on occasion. It also doesn't happen every day. Again, it is quite random. I don't have a pic of the actual BSOD because it flashes on and off way too quick to snap a pic.
    Last edited by Bortain; 11 Aug 2011 at 17:33. Reason: Grammar correction.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Bortain said:
    System is X64

    Original OS was Win 7 Home Premium OEM, but used Anytime Upgrade to Windows 7 Professional.

    System Hardware is all original and came with PC purchased on 06/28/2010
    Original OEM was on PC at time of purchase. Win 7 Professional Anytime Upgrade done on 05/19/2011

    Additional Details: BSOD occurs several times a week and at random times. The most frequent occurrence is on start-up. It usually crashes once when first I first boot the system up for the day then it is usually fine. It occurs to a less frequent degree after start-up, but still happens on occasion. It also doesn't happen every day. Again, it is quite random. I don't have a pic of the actual BSOD because it flashes on and off way too quick to snap a pic.
    Hi Bortain welcome to SF :)

    Please follow these steps in this order,

    Uninstall and clean Mcafee from your system using this tool http://download.mcafee.com/products/...tches/MCPR.exe

    Download and install MSE Virus, Spyware & Malware Protection | Microsoft Security Essentials

    Enable windows firewall.

    Download and install Phyxion.net - Driver Sweeper

    Download the most recent software/driver for your graphic card from AMD Graphics Drivers & Software

    Uninstall ati software/driver,restart in safe mode,run the driver sweeper and clean any remaining ati fragments,restart.

    Install the new ati software/driver.

    Update DirectX.

    -----------------------------
    Finish with the above steps andpost back with ANY results.
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    I made all the changes and really appreciate your help! Just some things to note:

    • I have a subscription to McAfee so I did an uninstall via the Control Panel to release the subscription before executing the MCPR.exe to clean up McAfee. I then did a clean reinstall on McAfee.
    • I did the uninstall on the ATI driver and then did the Driver Sweeper in Safe Mode. It would not let me reinstall the ATI driver in safe mode (I tried three times and each time an error occurred in the installation). I did another sweep to remove the partial install and went to Normal Mode on Windows, it installed fine there. The driver was definitely gone before I installed as Windows Normal Mode was in VGA. After rebooting, I got my proper display back.

    Since the BSOD problem occurs randomly, I will give it a week and if there are no further issues then I will mark this issue Solved. Thanks again for your help! One way or the other I'll let you know.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Bortain said:
    I made all the changes and really appreciate your help! Just some things to note:

    • I have a subscription to McAfee so I did an uninstall via the Control Panel to release the subscription before executing the MCPR.exe to clean up McAfee. I then did a clean reinstall on McAfee.
    • I did the uninstall on the ATI driver and then did the Driver Sweeper in Safe Mode. It would not let me reinstall the ATI driver in safe mode (I tried three times and each time an error occurred in the installation). I did another sweep to remove the partial install and went to Normal Mode on Windows, it installed fine there. The driver was definitely gone before I installed as Windows Normal Mode was in VGA. After rebooting, I got my proper display back.

    Since the BSOD problem occurs randomly, I will give it a week and if there are no further issues then I will mark this issue Solved. Thanks again for your help! One way or the other I'll let you know.
    For that>--> "Uninstall ati software/driver,restart in safe mode,run the driver sweeper and clean any remaining ati fragments,restart."IN NORMAL MODE"

    You cannot install it in safe mode.

    Install the new ati software/driver.

    Well the important is that you finish with the above steps.:)

    As for mcafee is a good idea to stay a few days without it,to see and test.

    Uninstall and clean Mcafee from your system using this tool http://download.mcafee.com/products/...tches/MCPR.exe

    Why? because Mcafee in many cases causes bsod.

    Ok work,play as usual and please remember to post back with ANY results.
    Last edited by panais; 15 Aug 2011 at 14:35.
      My Computer


  5. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #5

    Everything seems okay now. If I have anymore problems I will let you know. Thanks!
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Bortain said:
    Everything seems okay now. If I have anymore problems I will let you know. Thanks!
    Your welcome!

    My pleasure to help!

    You are always welcome to post back :)
      My Computer


 

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