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Windows 7: Bsd 0000009f

11 Aug 2011   #1
yeoseven

Windows 7 Professional 32 bit
 
 
Bsd 0000009f

I have been getting BSOD. I haven't installed any new drivers recently

Please find the enclosed dmp file to resolve the issue.

Thank you!


My System SpecsSystem Spec
.
11 Aug 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by yeoseven View Post
I have been getting BSOD. I haven't installed any new drivers recently

Please find the enclosed dmp file to resolve the issue.

Thank you!
This crash was Related to 5U870CAP.sys USB Camera driver from Ricoh. AVG was the active thread so I suspect a conflict between them

I would re-install the Ricoh driver with the newest available from the mfr and remove AVG and replace it with Microsoft security essentials.

Download tools and utilities | AVG Worldwide

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
12 Aug 2011   #3
yeoseven

Windows 7 Professional 32 bit
 
 

Hi there...I did remove Ricoh driver...replace avg with windows security essentials..

BSOD still occurring ....

I have attached new dump report n PC health report...Thanks!
My System SpecsSystem Spec
.

12 Aug 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by yeoseven View Post
Hi there...I did remove Ricoh driver...replace avg with windows security essentials..

BSOD still occurring ....

I have attached new dump report n PC health report...Thanks!

If this is after you removed the Ricoh driver windows must have re-installed it because it is still being loaded and still the cause.
Your version is from 2006.

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 86b826a8, Physical Device Object of the stack
Arg3: 8078adb0, Functional Device Object of the stack
Arg4: 87bab838, The blocked IRP

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for 5U870CAP.sys
*** ERROR: Module load completed but symbols could not be loaded for 5U870CAP.sys


ALSO these drivers really need updating.
Code:
mdmxsdk.sys    3/17/2004 3:04:10 PM        0xaa1cb000    0xaa1cde40    0x00002e40    0x4058a12a                        
HSF_CNXT.sys    8/22/2005 7:06:09 PM        0x91533000    0x915e2680    0x000af680    0x430a5a61                        
HSFHWAZL.sys    8/22/2005 7:06:13 PM        0x91404000    0x91435380    0x00031380    0x430a5a65                        
HSF_DPV.sys    8/22/2005 7:06:56 PM        0x91436000    0x91532b00    0x000fcb00    0x430a5a90                        
CHDAud.sys    4/18/2006 2:29:04 PM        0x8ed33000    0x8edc8000    0x00095000    0x44452ff0                        
5U870CAP.sys    6/6/2006 10:39:54 PM        0x8ec19000    0x8ec2c000    0x00013000    0x44863c7a                        
rixdptsk.sys    11/14/2006 9:35:19 PM        0x814f9000    0x8154a000    0x00051000    0x455a6ed7                        
SynTP.sys    9/14/2007 10:10:35 PM        0x81595000    0x815c2180    0x0002d180    0x46eb3f1b                        
e100b325.sys    11/16/2007 2:53:32 PM        0x8148d000    0x814b3c00    0x00026c00    0x473de72c                        
netw5v32.sys    3/26/2009 12:10:37 PM        0x81015000    0x81428000    0x00413000    0x49cba8fd                        
mvd20.sys    4/20/2009 10:34:28 PM        0x8e4d7000    0x8e4ea000    0x00013000    0x49ed30b4                        
mdf15.sys    4/20/2009 10:39:24 PM        0x8e4f4000    0x8e4fd000    0x00009000    0x49ed31dc                        
HpqKbFiltr.sys    4/29/2009 9:46:51 AM        0x8157f000    0x81588000    0x00009000    0x49f85a4b                        
GEARAspiWDM.sys    5/18/2009 8:16:53 AM        0x815d2000    0x815d7280    0x00005280    0x4a1151b5
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
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 Bsd 0000009f




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