Bluescreens all over

Cambria · 12 Aug 2011

hello guys,

i have been having quite alot problems with bluescreens and freezes lately. my friends suggested to me i should buy a new videocard as it seemed to be the problem, so i replaced my radeon 5770 with a radeon 6970. to prevent conflicts in drivers i reinstalled windows too. but the problems still exist

EDIT: i tested my RAM yesterday with newest memtest86 and it came through 7 passes without any errors

i hope to finally solve this problem

thanks,

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? yes
- an OEM or full retail version? retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? about a year, the videocard is 1 day
- What is the age of OS installation (have you re-installed the OS?) 1 day

Cambria · 12 Aug 2011

kicked off 1st page

FredeGail · 12 Aug 2011

Hello Cambria & Welcome to SevenForums!

Second thing to do

Looks like you experienced a problem with your DirectX. Visit (here), by that, the wizard will download the DirectX generation files.

Code:

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

Code:

    Loaded symbol image file: dxgmms1.sys
    Mapped memory image file: c:\symcache\dxgmms1.sys\4A5BC57846000\dxgmms1.sys
    Image path: \SystemRoot\System32\drivers\dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Tue Jul 14 01:38:32 2009 (4A5BC578)
    CheckSum:         0004AD44
    ImageSize:        00046000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

Report back with your results.

Best Regards,
FredeGail

Cambria · 12 Aug 2011

hey FredeGail,

thanks for your reply, i've updated directX files. in the meantime i noticed myself that i didnt have SP1 installed yet so i updated that too.

thanks again

FredeGail · 12 Aug 2011

Cambria said:

hey FredeGail,

thanks for your reply, i've updated directX files. in the meantime i noticed myself that i didnt have SP1 installed yet so i updated that too.

thanks again

Great!
Sorry for not commanding you to install SP1, anyway, here's the vertarget.

Vertarget

Code:

1: kd> vertarget
Windows 7 Kernel Version 7600 MP (4 procs) Free x64 (It would say SP1 here)
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a0f000 PsLoadedModuleList = 0xfffff800`02c4ce50
Debug session time: Thu Aug 11 21:46:48.931 2011 (UTC + 2:00)
System Uptime: 0 days 0:09:36.633

Best Regards,
FredeGail

Cambria · 12 Aug 2011

hey,

sadly, it didnt work

right when i started a game (hiddenkal (a kalonline private server)) i got another bluescreen, dump files comming up in a few

Cambria · 12 Aug 2011

here's the new dump files. while getting it the pc crashed again, but it didnt generate another dump file.

also, you might notice the date being 1-1-2002, which keeps happening to me after restarts since i installed a group of updates this morning, but i dont know which one it is

Cambria · 12 Aug 2011

sorry for tripple post but:

it crashed again, new dumpfiles uploaded

FredeGail · 12 Aug 2011

Could you try updating your video driver?

Best Regards,
FredeGail

Cambria · 12 Aug 2011

did that just now. however, the website says date released: 7/17/2011, and the date on the driver is 7/7/2011