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Windows 7: BSOD even after factory reset

13 Aug 2011   #1
bigstu2

windows 7 home premium
 
 
BSOD even after factory reset

I think i have some virus that has affected the factory restore area. I can work the laptop in safe mode. but at the moment internet explorer is the only program i can get to work.

BSOD come as soon as started up in normal mode.

Windows 7 home premium, acer aspire 5820T

I have attached the zip as instructed.

let me know if you need any more info. Look forward to your help! this has wasted 4 days of my life already


My System SpecsSystem Spec
.
13 Aug 2011   #2
bigstu2

windows 7 home premium
 
 

OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002CCD63B
BCP3: 0000000000000000
BCP4: 00000000000002E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\081211-143208-01.dmp
C:\Users\Stuart\AppData\Local\Temp\WER-184985-0.sysdata.xml
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My System SpecsSystem Spec
13 Aug 2011   #3
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello bigstu2 & Welcome to SevenForums!

Do you have any new dumps to upload? You do not have to upload the whole thing again, just attach the dumps itself.
I say this because the three you attached is unloaded and cannot be analysed.

It happens quite often,
FredeGail
My System SpecsSystem Spec
.

14 Aug 2011   #4
bigstu2

windows 7 home premium
 
 

new dumps
My System SpecsSystem Spec
Reply

 BSOD even after factory reset




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