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Windows 7: BSODs, need helping identifying cause - dumps included

03 Sep 2011   #91
jon0705

windows 7 professional 64 bit
 
 

I have installed all available updates, it says windows update is up to date there are no available updates for your computer


My System SpecsSystem Spec
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04 Sep 2011   #92
jon0705

windows 7 professional 64 bit
 
 

Quote   Quote: Originally Posted by panais View Post
Yes please upload the new minidump file.

Did you find anything? : o
My System SpecsSystem Spec
04 Sep 2011   #93
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by jon0705 View Post
I have installed all available updates, it says windows update is up to date there are no available updates for your computer

Did you follow the tutorial to RESET Windows Update?
My System SpecsSystem Spec
.

04 Sep 2011   #94
MvdB

Windows 7 64b Ultimate
 
 

I'm afraid you might have malware:

HTML Code:
Event[51]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-09-03T15:43:02.456
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: jon-PC
  Description: 
The SVKP service failed to start due to the following error: 
The system cannot find the file specified.
This SVKP service could be ok... but a lot of times this message means it is malware.

Please run a full scan of an up to date AV and an Anti Malware like Malwarebytes.
My System SpecsSystem Spec
05 Sep 2011   #95
jon0705

windows 7 professional 64 bit
 
 

Not yet, Will do. Im running a full malwarebytes scan now (edit) no threats detected, ran supe ranti spyware too, was only cookies and stuff, have cleaned it all
My System SpecsSystem Spec
05 Sep 2011   #96
jon0705

windows 7 professional 64 bit
 
 

By the way, with windows update reset, should i Only Reset Windows Update History, or To Reset and Reregister Windows Update Components?
My System SpecsSystem Spec
06 Sep 2011   #97
MvdB

Windows 7 64b Ultimate
 
 

Only the history, that should do it..
My System SpecsSystem Spec
06 Sep 2011   #98
jon0705

windows 7 professional 64 bit
 
 

Okay, i have followed the steps, windows update was reset as shown, is there anything else i should do?
My System SpecsSystem Spec
06 Sep 2011   #99
jon0705

windows 7 professional 64 bit
 
 

Had another blue screen while playing bad company 2, the menu was fine, the actual game graphics became a load of grey black and purple pixels then my input came up on the screen and then was just flashing black and white before finally blue screening, something about directx. heres the dumps
My System SpecsSystem Spec
07 Sep 2011   #100
MvdB

Windows 7 64b Ultimate
 
 

Your last dump was a hardware error:
Quote:
Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
The second to last pointed to a graphics driver.


So I suspect your graphics card for now. As you also have onboard graphics, could you take out the graphics card and run on your mobo to see if that is stable?
My System SpecsSystem Spec
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 BSODs, need helping identifying cause - dumps included




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