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Windows 7: BSODs, need helping identifying cause - dumps included

10 Sep 2011   #111
jon0705

windows 7 professional 64 bit
 
 

I guess i wont be able to be online on this pc when i do, is there anything else i should do while its disabled?

Should i disabled both of these?


My System SpecsSystem Spec
.
10 Sep 2011   #112
MvdB

Windows 7 64b Ultimate
 
 

Only the highlighted one. Donīt you have a wired lan that you could temporarily use?

Test for a while and hope this is it. If it is... we'll try to update drivers
My System SpecsSystem Spec
10 Sep 2011   #113
jon0705

windows 7 professional 64 bit
 
 

I dont unfortunately, i have removed all of the software and drivers, restarted and installed the latest, the wireless adapter was the last thing i added before i started getting the blue screens. If i get another blue screen, i will remove all of it and leave it.
My System SpecsSystem Spec
.

13 Sep 2011   #114
jon0705

windows 7 professional 64 bit
 
 

Bsod today after a couple of hours, i had re installed my wacom tablet as i had some work today, i downloaded the lastest drivers from the website, so i hope that mousefilter driver hasnt caused the crash again. says something about ntoskrnl.exe causing the crash.

have just noticed the dates of my drivers for the wacom dont match the date of the website, yet i downloaded the latest. confused. : /
My System SpecsSystem Spec
14 Sep 2011   #115
MvdB

Windows 7 64b Ultimate
 
 

Nice bump!

It is your wacom stuff AFAIK..:
HTML Code:
12/09/2011 15:44    Windows Error Reporting    Fault bucket 448789039, type 5
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: HID\WACOMVIRTUALHID&Col01
P3: 6.1.1.0
P4: 0409
P5: input.inf
P6: *
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\jon\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_9048e432e142bfffa1baff95e7467fc08b7510_0344a390

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0f07a17d-dd56-11e0-9807-bcaec5e01914
Report Status: 0
12/09/2011 15:44    Windows Error Reporting    Fault bucket 448789044, type 5
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: HID\WACOMVIRTUALHID&Col02
P3: 6.1.1.0
P4: 0409
P5: input.inf
P6: *
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\jon\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_45f77d47de2c27eb706564e4ef9c54659d9e446_0850a362

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0c0aba5c-dd56-11e0-9807-bcaec5e01914
Report Status: 0
Scroll to the middle to see...

And don't know how you managed to but it is the oldest possible driver:
HTML Code:
wacommousefilter.sys Fri Feb 16 19:12:17 2007 (45D5F401)
If it ran well until you had to install this again.. you have your answer. Have a go at forcing an update of the drivers, if that doesn't work, check in with Wacom for newer and maybe W7 compatibility.
My System SpecsSystem Spec
14 Sep 2011   #116
jon0705

windows 7 professional 64 bit
 
 

Hhmm, this is odd, ive just installed the latest from the website again, ive gone to drivers folder to check the dates, this is what im seeing now. But in device manager, wacom HID digitizer and HID pen are from 2006,
My System SpecsSystem Spec
14 Sep 2011   #117
MvdB

Windows 7 64b Ultimate
 
 

Did you try to update in Device manager, not letting it find its own but directing it to the file on your HDD?
My System SpecsSystem Spec
14 Sep 2011   #118
jon0705

windows 7 professional 64 bit
 
 

These where the only files i could find, nothing for wacom hid pen or wacom hid digitizer, maybe i should delete them?
My System SpecsSystem Spec
14 Sep 2011   #119
MvdB

Windows 7 64b Ultimate
 
 

no. In Devicemanager choose to update driver and then choose to search on local harddisk (browse manually) .
See if it will update them to the 2010 ones if you locate these.
My System SpecsSystem Spec
14 Sep 2011   #120
jon0705

windows 7 professional 64 bit
 
 

Ahh okay, sorry. Scanned all of my HDD still says they're up to date

If i remember correctley it was the 2007 mousefilter.sys causing the problems, maybe now thats updated to 2010 it should fix the problem.

Was there anything up with ntoskrnl.exe?
My System SpecsSystem Spec
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 BSODs, need helping identifying cause - dumps included




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