| Windows 7: BSODs, need helping identifying cause - dumps included |
13 Aug 2011
|
#1 | | windows 7 professional 64 bit |
BSODs, need helping identifying cause - dumps included Hi, i have signed up to this forum in hope that someone can help me. For about a week i have been having various BSODS, ive been using who crashed who have given me these reports Quote: On Sat 13/08/2011 12:59:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081311-21543-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x1CE31)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88005312E31, 0xFFFFF88008C6C080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Sat 13/08/2011 12:59:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1!VidMmInterface+0xB571)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88005312E31, 0xFFFFF88008C6C080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Fri 12/08/2011 13:38:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081211-23150-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x5A88)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003143268, 0xFFFFF88003142AC0, 0x28160)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Thu 11/08/2011 12:11:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081111-25428-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0xC5 (0xFFFFF8A001961000, 0x0, 0x1, 0xFFFFF80002C13406)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. my gpu drivers and mobo bios and chipset are all the latest, they occur at random times, usually quite soon after booting up from 1min to like 20 mins ish, could be loading any program be it browsing or playing a game, im not very good at reading the dumps. please help! | My System Specs |
| OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs |
13 Aug 2011
|
#2 | | Windows 7 Ultimate 64bit SP1 |
Hi jon0705 welcome to SF
Please follow these simple steps and upload here your bsod folder http://www.sevenforums.com/crashes-d...tructions.html | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
13 Aug 2011
|
#3 | | windows 7 professional 64 bit |
My hardware is all only 4-5 months old, have only been having this issue he last month-ish, mustve installed some software or some driver or something! last thing i have added was my usb wireless adapter, a tp link tl-wn722n | My System Specs | | OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs |
13 Aug 2011
|
#4 | | windows 7 professional 64 bit |
Oh sorry, heres my zip file, in performance monitor the file menu gives me the choices of options and exit | My System Specs | | OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs |
14 Aug 2011
|
#5 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by jon0705 Another BSOD this morning,  bump Please follow these steps in this order,
Download and install driver sweeper Phyxion.net - Driver Sweeper
Download the most recent driver (not the catalyst only the driver) for you ati. Go here AMD Graphics Drivers & Software find your graphic card and then choose Individual Downloads and download only the driver.
Uninstall ati software/driver,restart in safe mode,run driver sweeper and clean any remaining ati fragments,restart in normal mode.
Install the new ati driver.
Update DirectX.
Update your Wacom(tablet) Mouse Filter Drivers | Wacom Americas
----------------
Finish with the above steps and post back with any results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
14 Aug 2011
|
#6 | | windows 7 professional 64 bit |
Thank you for the reply! I have followed your steps to the best of my knowledge, pc has booted up fine, but the BSOD's came and went. Is there anything i should do to see if the issue remains or continue with normal usage and report back if i suffer another blue screen? | My System Specs | | OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs |
14 Aug 2011
|
#7 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by jon0705 Thank you for the reply! I have followed your steps to the best of my knowledge, pc has booted up fine, but the BSOD's came and went. Is there anything i should do to see if the issue remains or continue with normal usage and report back if i suffer another blue screen? What exactly do you mean by ''BSOD's came and went" ? | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
14 Aug 2011
|
#8 | | windows 7 professional 64 bit |
Sorry, what i meant was that they didn't happen every time i booted up, was usually once every couple of days or so | My System Specs | | OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs |
14 Aug 2011
|
#9 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by jon0705 Sorry, what i meant was that they didn't happen every time i booted up, was usually once every couple of days or so A! ok
Well then work,play as usual and post back with any results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
14 Aug 2011
|
#10 | | windows 7 professional 64 bit |
Okay will do, thanks for the help | My System Specs | | OS windows 7 professional 64 bit CPU AMD Phenom II x6 1100t Motherboard Asus m4a88t-m Memory 4GB crucial ballistix Graphics Card MSI R6950 twin frozr Sound Card n/a Monitor(s) Displays Benq 24" Keyboard saitek eclipse II Mouse sidewinder x5 PSU corsair cx600 Case coolermaster elite 335 Cooling corasir a50 Hard Drives samsung 1tb Internet Speed 30mbs BSODs, need helping identifying cause - dumps included problems? All times are GMT -5. The time now is 11:48 AM. | |