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Windows 7: Help please.


13 Aug 2011   #1

Windows 7 Home Premium
 
 
Help please.

Windows 7 which was already pre installed into my acer laptop is now shutting down abruptly every time i try to switch on. It just says "windows has shut down unsuccesfully" then it tells me "windows has recovered from an unexpected shutdown" Problem details as follows:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.678.3
Locale ID: 2057
Also it checks for updates and doesn't install them, so far we have 16 critical updates waiting to go on. Last update was 5th August.
Can anyone help please....

My System SpecsSystem Spec
.

13 Aug 2011   #2

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
Reply

 Help please.




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