Help please.


  1. Posts : 2
    Windows 7 Home Premium
       #1

    Help please.


    Windows 7 which was already pre installed into my acer laptop is now shutting down abruptly every time i try to switch on. It just says "windows has shut down unsuccesfully" then it tells me "windows has recovered from an unexpected shutdown" Problem details as follows:
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.678.3
    Locale ID: 2057
    Also it checks for updates and doesn't install them, so far we have 16 critical updates waiting to go on. Last update was 5th August.
    Can anyone help please....
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


 

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