Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with dump file need help

13 Aug 2011   #1
FluffyIsKewl

Windows 7 Home 64bit
 
 
BSOD with dump file need help

I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days


My System SpecsSystem Spec
.

13 Aug 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by FluffyIsKewl View Post
I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days
No DMP included in upload. Try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
13 Aug 2011   #3
FluffyIsKewl

Windows 7 Home 64bit
 
 

Here it is, I zipped it.
My System SpecsSystem Spec
.


13 Aug 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by FluffyIsKewl View Post
I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days
Single crash is often hard to diagnose. Yours is not exception. It is inconclusive but I bet it is Symantec causing the problem. I would remove and replace with Microsoft security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
14 Aug 2011   #5
FluffyIsKewl

Windows 7 Home 64bit
 
 

What exactly do you mean by single crash may I ask?
My System SpecsSystem Spec
14 Aug 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by FluffyIsKewl View Post
What exactly do you mean by single crash may I ask?
In the zip file uploaded there was only one DMP file from one crash attached.
My System SpecsSystem Spec
Reply

 BSOD with dump file need help




Thread Tools





Similar help and support threads
Thread Forum
not getting dump file for BSOD
Hi, I have a laptop that periodically gets a BSOD (I do not have a screenshot of the error message). I have a minidump folder in the Windows directory, but no dump file appears after a BSOD. Is there any kind of tool that I can run to see if any drivers are outdated or corrupted? Any...
General Discussion
BSOD Need dump file help
I am running automation software instances simultaneously and it is causing the Multiple IRP error. Any help is greatly appreciated. Thanks, Dan
BSOD Help and Support
BSOD Dump File
BSOD Dump File
BSOD Help and Support
BSOD need help with dump file
received BSOD and need help figuring out issue. Attached .DMP file. Renamed file .old because it wouldnt allow me to upload the .dmp
BSOD Help and Support
BSOD With Dump File
Had a BSOD today just before the login screen. The system is 14 months old, and my build. Changes I made yesterday: Downloaded speccy and google chrome. No over clocking done. About a week ago had a side by side error that wouldn't let me open IE9 and CCleaner but when restarting the problem...
BSOD Help and Support
What is a Dump File on BSOD?
What is a Dump File on BSOD?: I've posted this thread once on the BSOD section but the moderators said to post it here. So anyone has Idea on What does a BSOD do and what is a Dump File about? :D
Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App