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Windows 7: Installed MSE now W7 memory dumps on startup

15 Aug 2011   #11
MvdB

Windows 7 64b Ultimate
 
 

Thx, this shows us some more. I agree with Yowan that this system seems to have been infected. Can you update us on what the Malware was you found? That might help us understand what damage was done , if any.

You have two "devices" that have a problem:

HTML Code:
Not Available    ACPI\QCI0701\2&DABA3FF&1    The drivers for this device are not installed.
Security Processor Loader Driver    ROOT\LEGACY_SPLDR\0000    This device is not present, is not working properly, or does not have all its drivers installed.
Acpi is a advanced power interface... should have been updated with Windows Update as yours is a standard Windows one...

For the other:
Start > Device Manager look for Yellow marks you might find Security processor Loader driver Right click and click on Update driver.



I do not yet agree with Yowan that Avast! was the cause... actually it might have been blocked or sidetracked. But doesn't matter, I'd use your preferred AV to do a boot scan. Avast has a seperate option for this.. if you choose it, upon rebooting, it will scan your system BEFORE loading W7. But other AV's have similar options. Please try that.


My System SpecsSystem Spec
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15 Aug 2011   #12
clue124

Windows 7 Ultimate 32 bit
 
 

Here are the infected files found with Malwarebytes

c:\Windows\System32\config\systemprofile\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\30E16RG1\na1msgr[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\Windows\System32\config\systemprofile\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\NRA8HX8U\spsf12[1].exe (Rootkit.TDSS) -> Quarantined and deleted successfully.

I am going to install AVAST and check the boot scan.
My System SpecsSystem Spec
15 Aug 2011   #13
clue124

Windows 7 Ultimate 32 bit
 
 

Avast crashed my Safe Mode.. Installed AVG instead.
There are no yellow marks in my device manager. It is starting to seem like hope is lost for this one.
My System SpecsSystem Spec
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15 Aug 2011   #14
MvdB

Windows 7 64b Ultimate
 
 

Did you do a boot scan with AVG?
My System SpecsSystem Spec
15 Aug 2011   #15
clue124

Windows 7 Ultimate 32 bit
 
 

No can do, I cannot find the option for it. I will have to check tomorrow but for now I must hit the sack.
My System SpecsSystem Spec
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 Installed MSE now W7 memory dumps on startup




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