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Windows 7: BSOD ntoskrnl.exe

15 Aug 2011   #1

Windows Home Premium X64
 
 
BSOD ntoskrnl.exe

I've been having problems with a pc crashing every few hours, ususally while online but I'm not sure what is causing it after having tried everything I can think of.
I have run Mem diagnostics and not found anything, and had a look with blue screen viewer etc.
The files are attached from
BSOD Dump & System File Collection app and the Performance report.

Please help!

It is Windows 64 bit x64Windows 7 Home PremiumOEM version
System is just under 2 years old as is the OS installation


My System SpecsSystem Spec
.

15 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by briggsy1300 View Post
I've been having problems with a pc crashing every few hours, ususally while online but I'm not sure what is causing it after having tried everything I can think of.
I have run Mem diagnostics and not found anything, and had a look with blue screen viewer etc.
The files are attached from
BSOD Dump & System File Collection app and the Performance report.

Please help!

It is Windows 64 bit x64Windows 7 Home PremiumOEM version
System is just under 2 years old as is the OS installation

Two problems



1-ASACPI.SYS


The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).



2-Old drivers that need updating
Code:
ASACPI.sys    3/27/2005 10:30:36 PM        fffff880`04231000    fffff880`04239000    0x00008000    0x42476c4c                        
wanatw64.sys    4/11/2005 6:07:10 PM        fffff880`05749000    fffff880`05755000    0x0000c000    0x425af50e                        
dne64x.sys    11/10/2008 9:01:24 PM        fffff880`05652000    fffff880`0567e000    0x0002c000    0x4918d964                        
yk62x64.sys    2/23/2009 11:02:27 AM        fffff880`05348000    fffff880`053ab000    0x00063000    0x49a2ba83                        
nvlddmkm.sys    5/14/2009 4:48:07 PM        fffff880`04840000    fffff880`05347b00    0x00b07b00    0x4a0c8387
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
Reply

 BSOD ntoskrnl.exe




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