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Windows 7: My 2nd BSOD


15 Aug 2011   #1

windows 7 64bit
 
 
My 2nd BSOD

Hey! Im back again


Just recieve BSOD randomly when browsing the net, before this happened I had my laptop lid closed whilst it was on. I opened up the lid and it frooze a few secs then was ok, I browsed for few mins and BSOD happened.

Dump attached


Leeroy

My System SpecsSystem Spec
.

15 Aug 2011   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Leeroy, welcome back.

First thing to do

Uninstall your Zone Alarm software.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.360\081511-19952-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce70
Debug session time: Mon Aug 15 19:03:37.948 2011 (UTC + 2:00)
System Uptime: 0 days 1:13:35.915
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {747d2dd9, 2, 0, fffff880025b5c60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 00000000747d2dd9, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff880025b5c60, 0

Debugging Details:
------------------


PROCESS_NAME:  vsmon.exe

BUGCHECK_STR:  RAISED_IRQL_FAULT

FAULTING_IP: 
+631d2faf01a2d8cc
00000000`747d2dd9 ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002cceb29 to fffff80002ccf5c0

STACK_TEXT:  
fffff880`025b5a28 fffff800`02cceb29 : 00000000`0000004a 00000000`747d2dd9 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`025b5a30 fffff800`02ccea60 : fffff880`025b5c60 fffffa80`05eaf5e0 fffff880`025b5bb8 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`025b5b70 00000000`747d2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`031cecf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x747d2dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceExit+245
fffff800`02ccea60 4883ec50        sub     rsp,50h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aa44

FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsmon.exe_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsmon.exe_nt!KiSystemServiceExit+245

Followup: MachineOwner
---------
Update this/these drivers.

Code:
secdrv   secdrv.SYS   Wed Sep 13 15:18:38 2006 (4508052E)
- C-Dilla Copy Protection Software

LMVM *secdrv*

Code:
1: kd> lmvm secdrv
start             end                 module name
fffff880`03949000 fffff880`03954000   secdrv     (deferred)             
    Image path: \SystemRoot\System32\Drivers\secdrv.SYS
    Image name: secdrv.SYS
    Timestamp:        Wed Sep 13 15:18:38 2006 (4508052E)
    CheckSum:         00010B40
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install SP1.

Just for the future. Though, it has a few hot fixes you want to grab.

Code:
1: kd> vertarget
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce70
Debug session time: Mon Aug 15 19:03:37.948 2011 (UTC + 2:00)
System Uptime: 0 days 1:13:35.915
Best Regards,
FredeGail
My System SpecsSystem Spec
Reply

 My 2nd BSOD




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