BSOD Occuring once a week...no solutions.

Ponte · 15 Aug 2011

I've been getting this identical BSOD error message for the past few months I've had this rig up and running:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000009
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880018E980F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032411-13790-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-20170-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I've followed proper BSOD instructions and put the .rar of the BSOD Dump and System File Collection as well as the Performance Report HTML. from this problem I had a few days ago. Keep in mind, my CPU is overclocked, but I get this BSOD even when my video cards aren't overclocked.

I'll only get this error once every week, and it won't be doing anything in particular, but it'll mostly happen when watching youtube videos, not playing games. This is a brand new PC rig I just built (all water-cooled) using SSD drives (60GB for OS, 200GB for gaming) plus a 1TB HDD for storage. I've turned superfetch off for the SSD's.

Motherboard memtest showed memory to be completely stable, as well as my CPU and GPU using OCCT and Prime 95 for 24 hours.

zigzag3143 · 15 Aug 2011

Ponte said:

I've been getting this identical BSOD error message for the past few months I've had this rig up and running:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000009
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880018E980F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032411-13790-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-20170-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I've followed proper BSOD instructions and put the .rar of the BSOD Dump and System File Collection as well as the Performance Report HTML. from this problem I had a few days ago. Keep in mind, my CPU is overclocked, but I get this BSOD even when my video cards aren't overclocked.

I'll only get this error once every week, and it won't be doing anything in particular, but it'll mostly happen when watching youtube videos, not playing games. This is a brand new PC rig I just built (all water-cooled) using SSD drives (60GB for OS, 200GB for gaming) plus a 1TB HDD for storage. I've turned superfetch off for the SSD's.

Motherboard memtest showed memory to be completely stable, as well as my CPU and GPU using OCCT and Prime 95 for 24 hours.

Related to e1q62x64.sys, which appears to be the Intel network adapter driver, ..

I would re-install with newest available from Intel (yours from 2009)

Also important, remove sptd.sys

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

Ponte · 21 Aug 2011

Nope, computer BSOD'd on me a few days after using SPTD uninstaller DuplexSecure and updating my Intel Driver. Here's the Dump and file collection with the attached performance report for this go-around.

Are there any new issues that seem to be acting up?

Jonathan_King · 23 Aug 2011

Hi,

The only thing I notice is an excessive number of these:

Code:

Event[6969]:
  Log Name: System
  Source: cdrom
  Date: 2011-07-21T15:10:41.783
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rick-PC
  Description: 
An error was detected on device \Device\CdRom0 during a paging operation.

Do you have a bad CD in the drive? If not, try unplugging the drive and see what happens.

Also:

Code:

Event[393]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-08-18T01:39:21.000
  Event ID: 1018
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rick-PC
  Description: 
The dump file at location: C:\Windows\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.

Either free up more than 25GB of space on your C drive, or change the dump location to another drive. See here: Dump Files - Configure Windows to Create on BSOD

Keep the setting at Kernel Memory Dump, and just change the dump file to D:\Memory.dmp or something like that.