Windows 7 Blue screen issue


  1. Posts : 12
    Windows 7 home premium 64bit
       #1

    Windows 7 Blue screen issue


    I face a poblem of blue screen while I start my PC Here are the details as follows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 16393

    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 0000000000000005
    BCP4: FFFFFA800575F160
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\081511-15802-01.dmp
    C:\Users\username\AppData\Local\Temp\WER-50247-0.sysdata.xml



    The problem occurs only when i try to start my PC.

    kindly assist on the above.

    Thanks in advance.
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    BCCode: fe = it's related to USB driver.
    Follow this instructions so we can help you further.
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #3

    Here are zip file


    Hi,

    i have attached the details for your reference.

    can kindly guide me thanks for your response.
      My Computer


  4. Posts : 507
    Windows 7 Ultimate x64 SP1
       #4

    Update this driver:
    regi.sys → Probably InterVideo regi.sys driver
    If you cannot find the update, try to rename regi.sys into regi.bak (C:\Windows\System32\drivers).
    So it won't load in the next Windows started.

    Also update your Realtek NIC and High Definition Audio drivers: → Realtek
    Code:
    Rt64win7.sys Thu Aug 20 08:05:06 2009
    RTKVHD64.sys Fri Oct 02 03:09:59 2009
    See if the BSOD problem persist, then I recommend you to enable Driver Verifier.
    Wait it until next crash then attach the new files here.
    Driver Verifier - Enable and Disable
      My Computer


  5. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #5

    I tried this OUt! Still i am unable to proceed further


    Hi Wish,

    As said below i have renamed the regi.sys file.

    And i tried to update the sys file via driver software from net.But i am unable to find a one without any serial code.

    can you Kindly help me out on this!

    Thanks in advance!
      My Computer


  6. Posts : 507
    Windows 7 Ultimate x64 SP1
       #6

    sharma5015 said:
    Hi Wish,

    As said below i have renamed the regi.sys file.

    And i tried to update the sys file via driver software from net.But i am unable to find a one without any serial code.

    can you Kindly help me out on this!

    Thanks in advance!
    For NIC driver you can try this link:
    Realtek
    (or manual navigate to → NIC → Fast Ethernet → PCI Express → Software)

    Realtek HD Audio:
    Realtek
      My Computer


  7. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #7

    Quick Clarification


    Hi Wish,

    I need to rename the below files also,

    Rt64win7.sys Thu Aug 20 08:05:06 2009 RTKVHD64.sys Fri Oct 02 03:09:59 2009
    Kindly confirm.


    I also checked the link, it contains below components,

    RtNicprop64.DLL
    Rtnic64.sys
    Netrtl.inp
    netrtl64.cat
    note.txt

    what should i do now?

    Thanks in advance!!!
      My Computer


  8. Posts : 507
    Windows 7 Ultimate x64 SP1
       #8

    sharma5015 said:
    Hi Wish,

    I need to rename the below files also,

    Rt64win7.sys Thu Aug 20 08:05:06 2009 RTKVHD64.sys Fri Oct 02 03:09:59 2009
    Kindly confirm.


    I also checked the link, it contains below components,

    RtNicprop64.DLL
    Rtnic64.sys
    Netrtl.inp
    netrtl64.cat
    note.txt

    what should i do now?

    Thanks in advance!!!
    Hello sharma,
    You don't need to rename that driver.
    Download Win7 and WinServer 2008 R2 Auto Installation Program from the link I've given above, then run the setup.exe.
    After the installation complete it will override old driver automatically.
      My Computer


  9. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #9

    Blue screen still persists


    Hi,

    As you advised i have downloaded the file and updated.

    But when ever i start my laptop it goes off and then i switch off abruptly and then it is ok.

    Can you kindly advice what will be the problem.

    And also i used to connect my LCD tv vi laptop through HDMI cable is there an problem in that if i do so?

    Thanks for your time on this.

    Sharma
      My Computer


  10. Posts : 507
    Windows 7 Ultimate x64 SP1
       #10

    sharma5015 said:
    Hi,

    As you advised i have downloaded the file and updated.

    But when ever i start my laptop it goes off and then i switch off abruptly and then it is ok.

    Can you kindly advice what will be the problem.

    And also i used to connect my LCD tv vi laptop through HDMI cable is there an problem in that if i do so?

    Thanks for your time on this.

    Sharma
    Hello Sharma,
    For troubleshooting your problem, try disconnect LCD TV to Laptop for a time being and see the progress.
    If you still get BSOD, you can upload the new files here according the Blue Screen of Death (BSOD) Posting Instruction.
      My Computer


 

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